Desktop Systems Professional

Trimble Inc.•Alpharetta, GA

1d•$55,000 - $75,600•Onsite

About The Position

Drive Operational Excellence as our Next IS Desktop Specialist! Are you ready to be the face of technical innovation and support for a global leader? As our next IS Desktop Specialist, you will champion world-class customer service on the front lines of Trimble Corporate Information Systems, resolving critical technical challenges and keeping our onsite Alpharetta teams working seamlessly and efficiently. Join us and elevate your IT career today! About Us Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. For more information about Trimble (Nasdaq:TRMB), visit: www.trimble.com. What Makes This Role Great: In this role, you will be a key player on the front lines of Trimble Corporate IS, directly influencing our operational excellence and team productivity. You will have the unique opportunity to act as a team lead for key projects and initiatives, provide informal guidance to team members, and drive automation across multiple operating systems in a cohesive, global environment.

Requirements

Bachelor's degree in Computer Science with 2 years of IT experience, or an Associate's degree with 6 years of experience.
Relevant IT certifications such as ITIL or CompTIA A+.
Thorough experience troubleshooting Windows, macOS, Linux, mobile devices, and conference room equipment.
Proven ability to document technical data in ITSM tools and manage asset lifecycles.
Foundational knowledge of networks, cybersecurity, and endpoint management platforms.

Nice To Haves

Experience with scripting and automation using PowerShell, Bash, or Python.
Proficiency with Google Workspace for enterprise collaboration and project management.

Responsibilities

Spearhead onsite technical support and hardware deployment for diverse operating systems including Windows, macOS, and Linux.
Deliver world-class customer service by proactively managing ticket lifecycles and communicating progress with urgency.
Collaborate across global IS departments to optimize office efficiency and ensure technical needs are seamlessly met.
Drive operational effectiveness by implementing process improvements, automation, and asset lifecycle management.
Act as a technical lead and mentor, providing informal guidance to team members on projects and initiatives.