Irrigation Crew Leader

Andy's Sprinkler & Drainage•Austin, TX

About The Position

Andy's Sprinklers is hiring a Crew Leader to assess, install, operate, maintain, troubleshoot, and repair irrigation, drainage, landscape lighting, Christmas lighting, and landscape systems and equipment. The Crew Leader works closely with Management to complete daily service requests while delivering professional, high-quality service and prioritizing customer satisfaction, honesty, integrity, care, friendliness, and pride in the work. The role leads a crew of 3–5 employees, manages schedules and routes, ensures the vehicle is stocked and organized, and communicates with customers, dispatchers, coworkers, and managers. The Crew Leader may train or mentor ride-alongs and summer interns. Daily tasks include maintaining inventory and work-area cleanliness, submitting parts orders, and using scheduling and billing software, BambooHR, and Nearby Now. Pay is listed as $23.00–$26.00 for a full-time Crew Leader. Crew Leader in Training pay is $20.00–$23.00, with training lasting up to three months.

Requirements

TCEQ license.
Ability to assess irrigation, drainage, lighting, Christmas lighting, and landscape problems.
Ability to install, operate, and maintain irrigation, drainage, lighting, Christmas lighting, and landscape equipment and systems.
Strong customer service skills.
Ability to manage a crew of 3–5 employees and complete projects within the allotted time.
Ability to communicate effectively, verbally and in writing, with customers, coworkers, and management.
Strong interpersonal skills and ability to establish and maintain effective working relationships across all levels of the company.
Dependability and punctuality.
Flexibility and adaptability to change.
Positive, optimistic, team-oriented attitude.

Responsibilities

Manage a crew of 3–5 employees to complete projects within the allotted time.
Assess irrigation, drainage, lighting, Christmas lighting, and landscape problems.
Install, operate, maintain, troubleshoot, and repair irrigation, drainage, lighting, Christmas lighting, and landscape systems and equipment.
Plan efficient routes by reviewing schedules and maps.
Verify that tools and parts are complete and in good working condition on the truck.
Perform repairs to the company's quality standards.
Communicate with customers, coworkers, dispatchers, and managers about problems, solutions, and schedule changes.
Clean the job site and confirm customer satisfaction before leaving.
Train or mentor ride-alongs and summer interns in troubleshooting, installation, maintenance, and repair.
Maintain a clean work area and up-to-date inventory.
Keep the van or truck stocked and organized and assist with general vehicle maintenance.
Use current scheduling and billing software, BambooHR, and Nearby Now, and submit customer thank-you cards.
Submit written parts orders for miscellaneous inventory items daily.
Treat customers and employees professionally and respectfully.