Remote IPU Pharmacy Technician (must reside in PA or TN)

Dragonfly Health • Coopersburg, PA

7h • Remote

About The Position

Dragonfly Health is hiring a remote IPU Pharmacy Technician who must reside in Pennsylvania or Tennessee. Dragonfly Health is a care-at-home data, technology, and service platform providing durable medical equipment and pharmacy services for hospice and post-acute care. The technician supports IPU patients and hospice partners by processing prescription information, maintaining medication records, and coordinating with hospices and local pharmacies. The role connects members, providers, and pharmacists to help patients receive needed medications without unnecessary delays or confusion.

Requirements

• Current PA or TN Pharmacy Technician (CPhT) license in good standing is preferred.
• At least 2 years of pharmacy technician data entry experience.
• Strong understanding of pharmacy benefit design, formularies, and claim adjudication.
• Excellent verbal and written communication skills.
• Attention to detail and commitment to quality service delivery.
• Ability to balance efficiency, accuracy, and patient satisfaction.
• High school diploma or equivalent.
• Must reside in Pennsylvania or Tennessee.

Nice To Haves

• Managed care or pharmacy benefit manager (PBM) experience preferred.
• Current PA or TN Pharmacy Technician (CPhT) license in good standing preferred.

Responsibilities

• Accurately enter prescription data.
• Build and maintain accurate medication profiles and Medication Administration Records (MARs) for IPU patients.
• Understand and apply IPU model variations and profiling requirements for hospice partners.
• Independently review and process faxed medication orders, following up promptly when needed.
• Contact hospices to obtain or clarify prescription information and document interactions.
• Maintain accurate and precise call log documentation for all interactions.
• Coordinate with local pharmacies on claim adjudication for emergency needs.

Benefits

• Competitive pay of $21.50 per hour with shift differential.
• Comprehensive benefits package, including health, dental, and vision coverage, paid time off, sick time, and a 401(k) with company match.
• Growth opportunities and career advancement.
• Agile and adaptable team culture.
• Innovative technology solutions.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED