IPM Technician-Haverhill MA

Pest End • Bridgewater, MA

7d • Onsite

About The Position

The IPM Technician plays a critical role in delivering high-quality pest management services using Integrated Pest Management strategies. This position requires strong customer service skills, technical aptitude, adaptability, and a commitment to long-term professional growth. We are looking for individuals who demonstrate strong communication skills, adaptability, dedication and reliability, ethical and honest behavior, exceptional customer service, a career mindset, detail-oriented problem solving, comfort working outdoors in varied conditions, and a willingness to learn and be challenged. If you are not already licensed, you are eager to train, grow, and master the skills required to become a proficient IPM Technician.

Requirements

• A valid driver’s license and clean driving record
• Ability to pass a background check
• High school diploma or equivalent
• Ability to work full-time, with overtime during busy seasons
• Commitment and integrity — you show up, give your best, and take pride in your work
• Outstanding customer service — you listen first, stay empathetic, and educate customers with confidence
• Strong communication skills — clear, professional, and consistent
• Adaptability — comfortable with change, growth, and evolving expectations
• Dedication and reliability — you follow through, stay accountable, and support your team
• Ethical and honest behavior — integrity guides every interaction
• A strong problem solver — you think critically and have a genuine desire to find effective solutions
• A career mindset — you want long-term growth, not just a job
• Comfort working outdoors — in all seasons and environments
• Willingness to learn and be challenged — especially if you’re not yet licensed

Responsibilities

• Listen first, be empathetic, and provide strong, detailed customer service by educating our customers.
• Master the skills needed to become a proficient IPM Technician, learn new techniques the Pest-End way, and grow your skills every day.
• Identify pests and assess infestation levels.
• Apply chemical and non-chemical treatments safely and in compliance with regulations.
• Monitor pest activity and adjust treatment strategies.
• Maintain and calibrate equipment and manage inventory.
• Educate clients on pest behavior and preventive measures.
• Complete detailed service reports.
• Respond promptly to urgent pest situations.
• Collaborate with team members and supervisors.
• Maintain Outlook and Teams accounts; check email at least twice daily.
• Embrace new procedures, technologies, and expectations as the company grows.

Benefits

• Competitive pay
• Paid time off and paid holidays
• 401(k) with company match
• Comprehensive medical, dental, and vision insurance
• Employer-funded life insurance
• Short- and long-term disability (Aflac)
• Company vehicle and gas card
• Paid drive time after the first 30 minutes each way
• Head-to-toe uniforms — boots, shirts, pants, outerwear, and seasonal gear provided

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED