IPM Manager

Bland Landscaping Company•Jacksonville, AR

11d

About The Position

The IPM Manager leads and manages the daily operations of the Lawncare Division, overseeing the safe, efficient, and profitable delivery of turf management, fertilization, weed control, and Integrated Pest Management (IPM) services across commercial properties. The role connects company leadership with field execution and oversees technicians, production schedules, regulatory compliance, service quality, and client satisfaction. Success is measured by production efficiency, property quality, employee development, safety performance, and client retention. The position combines turfgrass and horticultural expertise with leadership, operational planning, safety management, and customer service. It includes coordinating staffing and seasonal treatment programs; inspecting properties and recommending treatments; maintaining application records and regulatory compliance; developing and supervising technicians; managing safety, equipment, fleet, inventory, and chemicals; supporting client relationships and service growth; and tracking production and departmental performance using company software. The role requires routinely lifting up to 50 pounds, bending and stooping, walking extensive properties, and working outdoors for extended periods in varying weather and around environmental risks such as bees, poison ivy, pollen, thorns, and chemicals.

Requirements

Minimum 3–5 years of experience in commercial lawncare, turfgrass management, horticulture, or related green industry operations.
Experience managing fertilization, weed control, and pesticide application programs.
Strong understanding of turfgrass management, weed identification and control, insect and disease management, fertilization programs, soil health and nutrient management, IPM, and commercial lawncare operations.
Valid Florida driver's license with an acceptable driving record.
Ability to obtain and maintain required pesticide licensing.
Proficiency with smartphones, tablets, and production management software; ability to use routing, scheduling, and reporting tools.
Strong people-management and team-development skills; ability to motivate employees and drive performance.
Ability to diagnose turf-related issues and operational challenges and make sound decisions in fast-paced environments.
Professional verbal and written communication skills, including the ability to communicate effectively with clients, technicians, and leadership.
Understanding of labor budgeting, production efficiency, inventory control, and profitability drivers; ability to manage resources to maximize operational performance.
Ability to routinely lift up to 50 pounds, bend, stoop, walk extensive properties, and work outdoors for extended periods in varying weather and around environmental risks.

Nice To Haves

At least 2 years of supervisory or team leadership experience.
Florida Commercial Pesticide Applicator License.
CDL.
Industry certifications such as FNGLA, CLT, or turfgrass certifications.

Responsibilities

Direct daily scheduling and routing of Lawncare Technicians to maximize productivity and service efficiency.
Monitor labor utilization, production rates, and route performance against budgeted goals.
Coordinate seasonal fertilization, weed control, insect control, disease management, aeration, overseeding, and soil amendment programs; adjust schedules for weather, treatment timing, and client priorities.
Inspect properties for turf quality, plant health, and service standards; ensure treatments meet company specifications and industry best practices.
Diagnose turfgrass diseases, insect infestations, weed pressures, and nutrient deficiencies, and develop treatment recommendations using IPM principles.
Ensure pesticide and fertilizer applications comply with state and federal regulations; maintain application records, treatment histories, and regulatory documentation.
Oversee chemical storage areas and keep current on licensing requirements, product labels, and industry regulations.
Recruit, onboard, train, develop, evaluate, and coach Lawncare Technicians and future team leaders; foster accountability, professionalism, safety, and continuous improvement.
Develop technical training programs in turf management, plant health, equipment operation, and customer service.
Enforce safety policies, conduct safety meetings and field audits, ensure appropriate PPE and chemical handling, investigate incidents, and implement corrective actions.
Monitor operational readiness of application equipment, vehicles, and trailers; coordinate preventative maintenance and repairs, minimize downtime, and maintain fleet assets in clean and safe condition.
Manage fertilizer, pesticide, seed, chemical, and application-material inventory; coordinate purchasing and deliveries and monitor product usage and costs.
Serve as a primary escalation point for service concerns and technical lawncare questions; visit properties with clients, address concerns, recommend solutions, and respond to service requests.
Identify opportunities for additional lawncare, turf renovation, aeration, seeding, and plant health services; partner with Account Managers and Branch Leadership on recommendations and proposals.
Review production reports, technician notes, and service documentation; use company software to monitor labor, routing, production metrics, and property records.
Track departmental KPIs, including labor efficiency, callback rates, client retention, service completion, and safety performance.