IPM Manager

Bland Landscaping Company•Jacksonville, FL

10d

About The Position

The Lawncare Production Manager leads and manages daily operations of the Lawncare Division, ensuring the safe, efficient, and profitable delivery of turf management, fertilization, weed control, and Integrated Pest Management (IPM) services across commercial properties. The role connects company leadership with field execution and oversees Lawncare Technicians, production schedules, regulatory compliance, service quality, and client satisfaction. Success is measured by production efficiency, property quality, employee development, safety performance, and client retention. The position also oversees equipment, fleet, materials, and chemical inventory; serves as an escalation point for client concerns and technical questions; identifies opportunities for additional services; and monitors production metrics and departmental KPIs. The job requires outdoor work across varying weather conditions and includes exposure to environmental risks.

Requirements

Minimum 3–5 years of experience in commercial lawncare, turfgrass management, horticulture, or related green industry operations.
Strong understanding of turfgrass management, weed identification and control, insect and disease management, fertilization programs, soil health and nutrient management, IPM, and commercial lawncare operations.
Valid Florida Driver's License with an acceptable driving record.
Ability to obtain and maintain required pesticide licensing.
Proficiency using smartphones, tablets, production management software, and routing, scheduling, and reporting tools.
Strong people-management and team-development skills, including the ability to motivate employees and drive performance.
Ability to diagnose turf-related issues and operational challenges and make sound decisions in fast-paced environments.
Professional verbal and written communication skills and the ability to communicate effectively with clients, technicians, and leadership.
Understanding of labor budgeting, production efficiency, inventory control, and profitability drivers, with the ability to manage resources for operational performance.
Ability to routinely lift up to 50 pounds, bend, stoop, and walk extensive properties.
Ability to work outdoors for extended periods and in varying weather conditions throughout the year.
Ability to work around bees, poison ivy, pollen, thorns, chemicals, and other environmental risks.

Nice To Haves

At least 2 years of supervisory or team leadership experience.
Florida Commercial Pesticide Applicator License.
CDL.
Industry certifications such as FNGLA, CLT, or turfgrass certifications.

Responsibilities

Direct daily scheduling and routing of Lawncare Technicians to maximize productivity and service efficiency.
Monitor labor utilization, production rates, and route performance against budgeted goals.
Coordinate seasonal fertilization, weed and insect control, disease management, aeration, overseeding, and soil amendment programs.
Adjust schedules for weather, treatment timing requirements, and client priorities.
Inspect properties for turf quality, plant health, and service standards.
Ensure treatments follow company specifications and industry best practices.
Diagnose turfgrass diseases, insect infestations, weed pressures, and nutrient deficiencies, and develop treatment recommendations using IPM principles.
Ensure pesticide and fertilizer applications comply with state and federal regulations.
Maintain Pesticide Application Records, treatment histories, and regulatory documentation; oversee compliant chemical storage; and keep current on licensing requirements, product labels, and regulations.
Recruit, onboard, train, and develop Lawncare Technicians and future team leaders.
Promote accountability, professionalism, safety, and continuous improvement; conduct performance evaluations and coach employees.
Develop technical training in turf management, plant health, equipment operation, and customer service.
Enforce safety policies, conduct safety meetings and field audits, ensure appropriate PPE and chemical handling, and investigate incidents and implement corrective actions.
Monitor the readiness and condition of spray rigs, spreaders, application equipment, vehicles, and trailers.
Coordinate preventive maintenance, inspections, and repairs to minimize equipment downtime and keep fleet assets clean, safe, and professional.
Manage inventory of fertilizers, pesticides, seed, chemicals, and application materials; coordinate purchasing and deliveries; monitor usage and support cost control.
Serve as a primary escalation point for service concerns and technical lawncare questions.
Visit properties with clients to review turf performance, address concerns, recommend solutions, and build relationships that support satisfaction and retention.
Respond promptly to service requests and operational issues.
Identify opportunities for lawncare, turf renovation, aeration, seeding, and plant health services.
Partner with Account Managers and Branch Leadership on service recommendations and proposals, and support branch growth through service quality and client engagement.
Review production reports, technician notes, and service documentation.
Use company software to monitor labor, routing, production metrics, and property records.
Track KPIs including labor efficiency, callback rates, client retention, service completion, and safety performance.