IP Litigation Legal Assistant (Client Delivery Specialist)

Husch Blackwell•Kansas City, MO

11d•Hybrid

About The Position

Husch Blackwell LLP is hiring an IP Litigation Legal Assistant, also referred to as a Client Delivery Specialist, for its Kansas City, Missouri office. The position works onsite three days per week and from home two days per week. The Client Delivery Specialist is the primary operational partner for assigned attorneys within a practice, managing workflow execution, cross-functional coordination, and administrative support to reduce attorneys’ project-management burden. The role maintains direct responsibility for attorney relationships, matter completion, and coordination across operational teams. The position manages attorney workflows and projects, anticipates needs and priorities, tracks milestones and deadlines, and uses workflow management software. It supports conflicts checks, new matter intake and engagement, billing and collections coordination, client communications, inbox management, calendars, travel, and general administrative functions. It also prepares, edits, formats, proofreads, files, and distributes legal documents and manages matter files and secure document storage in accordance with firm policies. The specialist supports practice-group operations, shares documented workflows and training tips, collaborates with colleagues, delegates tasks to other teams when appropriate, and identifies opportunities to improve processes using automation, dashboards, AI, and other technology. The role requires discretion, sound judgment, accuracy, organization, and the ability to work effectively under pressure. Applicants should include a cover letter and resume.

Requirements

Bachelor’s degree with major coursework in a related field, or commensurate professional and educational experience.
At least 5 years of relevant experience providing comprehensive support to organizational leadership; professional services experience is preferred.
At least 3 years of relevant legal assistance experience.
Advanced proficiency in Microsoft Office Suite.
Ability to proactively identify issues, propose solutions, and drive work to resolution with minimal direction.
Strong communication skills, including concise, solutions-oriented status updates and recommendations to attorneys and other stakeholders.
Ability to handle highly confidential information.
Minimum typing speed of 60 words per minute.
Exercise discretion, judgment, and composure.
Demonstrated problem-solving, workflow management, communication, business partnership, technology proficiency, organizational excellence, accountability, relationship management, and adaptability.
Ability to manage multiple assignments and portfolios and thrive in dynamic, high-pressure environments.

Nice To Haves

Professional services environment experience.
Previous transcription experience.

Responsibilities

Manage the full lifecycle of workflows for assigned attorneys, anticipate needs, prioritize work, and resolve administrative challenges with minimal supervision.
Coordinate and track projects, deadlines, milestones, deliverables, status reports, project plans, timelines, and resource allocation.
Use workflow management software to log and manage work; handle special projects as assigned.
Prepare new matter forms, request conflict checks, open new files, and coordinate intake and engagement processes while maintaining documentation.
Assist attorneys with tracking alternative fee arrangements and automating, tracking, and monitoring matter budgets.
Partner with the billing team on time entry, billing inquiries, and collections.
Coordinate client communications, manage sensitive information, and serve as a liaison among attorneys, clients, and internal departments.
Manage attorneys’ inboxes, prioritize and flag urgent communications, draft, review, or respond to emails as directed, and organize and archive correspondence.
Maintain attorney contacts and track CLE and membership requirements and activity.
Provide administrative support, including operating office equipment, handling incoming and outgoing mail and faxes, arranging specialized mail or messenger services, and ensuring documents include required attachments and enclosures.
Coordinate attorneys’ calendars and meetings; arrange travel and prepare itineraries.
Prepare, edit, format, and proofread legal documents, correspondence, and presentations; manage version control, file organization, and secure document storage; and facilitate execution, filing, and distribution of legal documents.
Type, transcribe, revise, and proofread legal documents accurately, prioritize assignments, and meet deadlines.
Develop proficiency in the assigned Practice Specialty Center and perform practice-group-specific duties.
Document workflows to support coverage and attorney preferences, exchange information, and share training tips with team members.
Communicate and collaborate with team members and Firm personnel, participate in regular team meetings, and delegate tasks to other teams as appropriate for coverage, timely completion, and quality control.
Identify process-improvement opportunities, use automation and dashboards to improve tracking and execution, participate in applicable AI and technology training, and research and recommend tools and best practices.