Ion Exchange Operations Intern-SPSC

Water Technologies•St. Peters, MO

About The Position

Veolia is seeking a technical intern to document regeneration process operations and develop comprehensive training materials. The intern will work with experienced operators to capture institutional knowledge and translate technical processes into clear, accessible resources for current and future employees. The internship progresses from observing and documenting operations to developing materials and delivering training. During weeks 1–4, the intern shadows operators, conducts interviews, photographs and diagrams procedures, and creates process flowcharts. During weeks 5–9, the intern writes work instructions, develops training manuals and quick-reference guides, and incorporates operator feedback. In week 10, the intern conducts training sessions with plant staff, gathers feedback, makes final revisions, and documents recommendations. Deliverables include complete process documentation, Standard Operating Procedures, a training manual with visual aids and diagrams, operator quick-reference guides, and a training feedback summary with recommendations for future updates. The role offers exposure to water treatment technology, ongoing technical training, and work across multiple industries.

Requirements

Currently enrolled in, or recently graduated from, a Bachelor of Science or Engineering degree in Chemical Engineering, Mechanical Engineering, or another related technical discipline.
Technical background in engineering, operations, or technical writing.
Strong written communication skills.
Ability to translate complex technical processes into clear, understandable instructions.
Attention to detail and commitment to accuracy.
Curiosity and ability to work independently.
Respect for safety protocols and a collaborative mindset.

Nice To Haves

Experience with technical writing or documentation.
Familiarity with manufacturing or industrial environments.
Ability to create visual aids, diagrams, or instructional graphics.
Experience developing training materials or Standard Operating Procedures (SOPs).

Responsibilities

Shadow and interview experienced operators to understand regeneration processes.
Document step-by-step procedures using photographs, diagrams, and detailed notes.
Record equipment specifications and safety protocols.
Identify common issues and their resolution methods.
Create comprehensive process flowcharts.
Write clear technical work instructions.
Develop a training manual with visual aids and diagrams.
Create quick-reference guides for operators.
Organize materials in an accessible, user-friendly format.
Incorporate operator feedback into material revisions.
Conduct training sessions with plant staff to validate material accuracy.
Gather feedback on training effectiveness and material clarity.
Make final revisions based on feedback.
Document recommendations for future updates and knowledge management.