Ion Exchange Operations Intern-SPSC

Veolia Environnement SA•Saint Peters, MO

About The Position

Veolia is seeking a technical intern to document regeneration process operations and develop comprehensive training materials. The intern will capture institutional knowledge by working directly with experienced operators to translate complex technical processes into clear, accessible resources for current and future employees. The internship progresses from observation and documentation to material development and training delivery. During weeks 1–4, the intern will shadow operators, conduct interviews, photograph and diagram procedures, and create process flowcharts. During weeks 5–9, the intern will write work instructions, develop manuals with visual aids, create quick-reference guides, and incorporate operator feedback. In week 10, the intern will conduct training sessions with plant staff, gather feedback, make final revisions, and document recommendations. Deliverables include complete process documentation, standard operating procedures, a training manual with visual aids and diagrams, operator quick-reference guides, and a training feedback summary with recommendations for future updates. Veolia notes that the intern will work with water treatment technology, receive ongoing technical training, and encounter diverse work environments across multiple industries.

Requirements

Currently enrolled in, or recently graduated from, a Bachelor of Science or Engineering degree program in Chemical Engineering, Mechanical Engineering, or another related technical discipline.
Technical background in engineering, operations, or technical writing.
Strong written communication skills.
Ability to translate complex technical processes into clear, understandable instructions.
Attention to detail and commitment to accuracy.
Curiosity and ability to work independently.
Respect for safety protocols and a collaborative mindset.

Nice To Haves

Experience with technical writing or documentation.
Familiarity with manufacturing or industrial environments.
Ability to create visual aids, diagrams, or instructional graphics.
Experience developing training materials or Standard Operating Procedures (SOPs).

Responsibilities

Shadow and interview experienced operators to understand regeneration processes.
Document step-by-step procedures using photographs, diagrams, and detailed notes.
Record equipment specifications and safety protocols.
Identify common issues and methods for resolving them.
Create comprehensive process flowcharts.
Write clear, technical work instructions.
Develop a training manual with visual aids and diagrams.
Create operator quick-reference guides.
Organize materials in an accessible, user-friendly format.
Incorporate operator feedback into revisions.
Conduct training session(s) with plant staff to validate material accuracy.
Gather feedback on training effectiveness and material clarity.
Make final revisions based on feedback.
Document recommendations for future updates and knowledge management.