Invoicing Team, Manager

DNVHouston, TX
Onsite

About The Position

DNV Business Assurance is seeking an Invoicing Team Manager for their team supporting the U.S. and Canada. This role is part of a dynamic and dedicated team responsible for performing financial and administrative activities towards clients and team members. The position offers the opportunity to become a valued contributor to the team's functioning, ensuring high performance and motivation levels among team members. The person in this role is expected to have people management experience, system and process knowledge, handle cash flow reports, and initiate/support process standardization and improvement initiatives. The role involves managing a sizeable team, potentially spanning several countries, talent management, recruitment, and effective stakeholder management. This individual would work closely with the Business Controller, Sales, Planning, and other teams to ensure the required performance level for the invoicing department. The responsibilities listed are indicative and may evolve over time, with topics and scope discussed on an ongoing basis.

Requirements

  • People management experience
  • System and process knowledge
  • Ability to handle cash flow reports
  • Ability to initiate/support process standardization and improvement initiatives
  • Talent management
  • Recruitment
  • Effective stakeholder management

Responsibilities

  • People management activities focusing on full employee life cycle
  • Understand the invoicing process, providing quality assurance and customer service
  • Understand and ensure quality and efficiency in subcontractor handling process
  • Work with the respective Business Controller collaboratively to support Cash flow forecasting and achieve Cash Flow objectives
  • Support the Business Controller(s) with monthly closing related activities including but not limited to revenue validation and missing revenue/cost accruals
  • Support in the preparation of monthly, quarterly, annual and ad-hoc forecasting cash flow at an individual and unit level
  • Plan the availability and capacity of the team & set KPIs
  • Workload distribution, allocation of tasks
  • Handle escalations
  • Actively define areas of improvement, making space for the team to innovate
  • Support and implement process standardization initiatives
  • Provide input when needed to ensure process documentation is created/maintained for training/onboarding purposes
  • Identify and manage training needs, including onboarding of new starters
  • Manage change initiatives with a can-do, solution-oriented mindset
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