Invoicing Specialist

Aston CarterLake Forest, CA
$54,080 - $54,080Hybrid

About The Position

The Invoicing Specialist processes and issues accurate and timely invoices for products, services, and installations while supporting a high-volume billing environment. This role manages the end-to-end invoicing cycle, maintains precise records, responds to customer billing inquiries, and collaborates closely with internal teams to resolve discrepancies. The position offers opportunities for growth and internal advancement within a collaborative and supportive corporate environment.

Requirements

  • 1–3 years of experience in accounts payable, invoicing, billing, or accounting.
  • Prior experience handling sales invoices and related documentation.
  • Strong billing and invoicing skills with a focus on accuracy and timeliness.
  • Proficiency in Microsoft Excel, including the ability to work with spreadsheets; experience with pivot tables and VLOOKUPs is preferred.
  • Comfort using ERP or billing platforms; experience with Navision or similar systems is a plus.
  • Understanding of GAAP and foundational accounting principles.
  • High attention to detail with a strong commitment to meeting deadlines.
  • Effective written and verbal communication skills.
  • Strong interpersonal skills with the ability to work collaboratively across departments.
  • Comfortable navigating billing platforms and invoice systems and learning new tools.
  • Associate degree in Accounting or Business required.
  • Ability to work independently while contributing effectively in a team environment.

Nice To Haves

  • Bachelor’s degree in Accounting, Finance, or a related field is preferred.
  • Experience in a manufacturing or contracting environment is a plus, especially 1–3 years of billing or invoicing experience in manufacturing.
  • Experience with ERP systems such as Navision; open to candidates with experience in other ERP platforms (excluding QuickBooks as a primary system).
  • Basic to intermediate Excel skills, with pivot tables and lookup functions preferred.
  • Willingness to learn and adapt to new tools, processes, and cross-functional responsibilities.
  • Personable, collaborative, and professional demeanor that supports a positive team culture.
  • Ability to work independently, manage priorities, and handle varying invoice volumes.
  • Combination of relevant experience and skills may be considered in place of a higher degree, provided there is solid billing or accounting background.

Responsibilities

  • Process and issue invoices for re-orders, services, and installations in a timely and accurate manner.
  • Prepare and compile sales invoices along with all required supporting documentation for both portal and non-portal customers.
  • Submit invoices through the appropriate channels based on customer type and system requirements.
  • Provide invoice copies promptly upon customer request.
  • Monitor and manage the billing inbox, ensuring timely response and resolution of inquiries.
  • Apply pre-payments correctly to customer accounts to maintain accurate balances.
  • Organize, archive, and maintain finalized invoices in the billing system for easy retrieval and audit readiness.
  • Maintain up-to-date records of invoice submission statuses, including tracking and documenting follow-up actions.
  • Respond to customer inquiries related to billing and invoicing in a professional and customer-focused manner.
  • Work collaboratively with internal teams to research and resolve discrepancies, errors, or rejected invoices.
  • Re-send invoices as requested by customers or internal stakeholders, ensuring any corrections are properly applied.
  • Support broader billing and invoicing activities as needed to meet team goals and deadlines.
  • Participate in cross-training to learn additional billing-related functions and provide coverage as needed.
  • Assist with audit-related documentation and invoice requests, ensuring completeness and accuracy.
  • Navigate the ERP system to identify invoices for processing and ensure they are posted and submitted within established timeframes.
  • Meet performance expectations by posting all invoices in the queue and submitting billings within 24 hours, adjusting to varying invoice volumes.

Benefits

  • Medical, dental & vision
  • Critical Illness, Accident, and Hospital
  • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
  • Life Insurance (Voluntary Life & AD&D for the employee and dependents)
  • Short and long-term disability
  • Health Spending Account (HSA)
  • Transportation benefits
  • Employee Assistance Program
  • Time Off/Leave (PTO, Vacation or Sick Leave)
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