Invoicing Customer Service Coordinator

TQL • Milford, CT

17d • Onsite

About The Position

As an Invoicing Customer Service Coordinator for TQL, you will be responsible for processing payments and billing customers. You will be trained to specialize in invoicing, payment processing, billing audits, payment resolution, and customer-specific billing processes. You will play a vital role in TQL’s continued success, ensuring smooth billing and payment operations, while helping maintain our trust with customers and transportation partners. This is an excellent opportunity to build a strong foundation in accounting operations with one of Cincinnati’s leading companies.

Requirements

• You are driven by helping customers and others
• You are organized and detail-oriented
• You can resolve issues with a calm, professional demeanor
• You have great communication skills
• You are a team player
• You are professionally driven and career motivated
• You are coachable

Nice To Haves

• Some office, clerical, or billing experience is preferred but not required

Responsibilities

• Process incoming paperwork for billing and accounts payable
• Review all documents for accuracy while ensuring they are filled out completely
• Make outbound calls to resolve paperwork issues
• Communicate with sales teams and customers to help resolve any billing discrepancies
• Answer incoming calls and connect them to the appropriate team

Benefits

• Health, dental and vision coverage
• 401(k) with company match
• Employee discounts
• Financial wellness planning
• Tuition reimbursement
• Employee referral bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed