Investment Service Associate Senior

City National Bank • Los Angeles, CA

4d

About The Position

Work with Investment Services Managers to manage the overall relationships of assigned managed agency accounts. Represent Wealth Management in business activities and maintain contacts with clients, administrators, trustees, co-trustees, beneficiaries, attorneys, and others regarding accounts. Work closely with portfolio managers, advisors, and others to provide high-quality service and ensure compliance with statutory requirements.

The role supports investment administration, including fund transfers, wires, checks, transfers to and from City National bank accounts, ACH transactions, IRA administration, portfolio review books, account maintenance requests, ad hoc client requests, annual confirmation of investment objectives, compliance reports, and custom client reporting. It also supports risk management and compliance by following Regulation 9 processes, maintaining training and continuing education, complying with OCC and audit requirements, and ensuring trust policies and procedures align with division and bank objectives.

Requirements

• Bachelor's degree or equivalent.
• 3 years of experience in an investment management or trust environment.
• 2 years of experience in a financial services organization.
• 2 years of experience with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Excellent organizational and problem-solving skills.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, and Outlook).
• Excellent verbal and written communication skills.

Nice To Haves

• Experience with SEI’s Trust 3000 Trust Accounting System.
• Bachelor’s degree in Business, Finance, or a related area, or equivalent 1 to 3 years of work experience.

Responsibilities

• Process fund transfers, wires, checks, transfers to and from City National bank accounts, and ACH transactions.
• Administer IRAs.
• Prepare client portfolio review books for Advisors.
• Process client account maintenance requests.
• Handle ad hoc requests, such as requests for statements, 1099s, and copies of trade confirmations.
• Assist Investment Services Managers with the annual confirmation of investment objectives.
• Assist Investment Services Managers with compliance reports, including anticipated fees, investment change verification, zero balance accounts, and accounts not scheduled for events.
• Prepare custom client reporting.
• Follow the appropriate Regulation 9 process.
• Maintain required training and continuing education for internal programs and external licenses and certifications.
• Comply with regulatory requirements established by the Office of the Comptroller of the Currency (OCC), external and internal auditors, and the WMS Compliance Officer.
• Ensure trust policies and procedures coincide with division and bank objectives.
• Maintain relationships and contacts with clients and other account stakeholders, including administrators, trustees, co-trustees, beneficiaries, and attorneys.
• Work closely with portfolio managers, advisors, and others to provide high-quality service and support statutory compliance.

Benefits

• Comprehensive healthcare coverage, including Medical, Dental, and Vision plans, available the first of the month following start date.
• Generous 401(k) company matching contribution.
• Tuition reimbursement and internal upskilling and training resources.
• Vacation, sick, and volunteer time.
• Fertility benefits and cancer, diabetes, and musculoskeletal support programs.
• Career mobility support from a dedicated recruitment team.
• Colleague Resource Groups for networking and community engagement.
• Eligible for bonus and/or commissions.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior