Investment Associate II

Northern Trust•Milwaukee, WI

10d

About The Position

The Investment Associate is responsible for the administrative aspects of investment portfolios and works independently to support investment management clients and Investment Advisors. The role includes preparing materials for client review meetings, maintaining client account documentation, processing client requests and transactions, and coordinating with internal teams. The associate supports team risk and compliance requirements, helps mitigate losses due to errors, and contributes to monthly compliance and New Account Review processes as directed by a supervisor. The role also calls for proactive recommendations to Investment Advisors, participation in client meetings, and mastery of the Goals Driven Wealth Management (GDWM) tool.

Requirements

1–3 years of experience within the financial services industry.
Knowledge of investment products, services, and terminology, typically gained through on-the-job training.
Strong analytical, organizational, and communication skills.
Coursework completed toward obtaining a CFA or CFP designation.
Expanded conceptual knowledge in the job discipline and understanding of key business drivers.
Ability to explain complex information to others in straightforward situations.
Applicants must be authorized to work in the U.S. without employment-based visa sponsorship now or in the future.

Responsibilities

Prepare portfolio materials for account review meetings with clients, retrieving requested reports from EDS, PIMS, IMS, and PAS systems.
Set up files and account documentation for existing and new clients, including documentation for automatic payments, securities pledges, address changes, statement addresses, investment guidelines, and fees.
Order reports for portfolio managers or clients as requested.
Communicate with clients and portfolio managers about client requests and ensure portfolio managers follow up on those requests.
Interact daily with partners on administrative matters and exchange information about client relationships and portfolios.
Work with the tax area to research discrepancies and oversee adjustments to client accounts related to tax cost issues.
Respond to client inquiries about account information and initiate requested transactions, such as re-registering gift stock, remitting proceeds, or selling gifts.
Process physical stock and bond certificates and complete DTC transfers.
Follow up with clients on inquiries by telephone or written correspondence.
Process client cash transfer requests, determine whether funds are available in investment accounts, and contact Investment Advisors when cash needs to be raised.
Process fund trades through CIT or all-in-one bank applications by established deadlines.
Review and analyze fee worksheets to ensure fees are calculated appropriately.
Follow National Investment Guidelines, incorporate feedback from the REV peer review process, and observe sound risk management practices.
Proactively make recommendations to support Investment Advisors and begin participating in client meetings.
Demonstrate mastery of the GDWM tool and use it in client meetings.
Support investment or client service teams’ monthly compliance (REV) and New Account Review processes and documentation as directed by a supervisor.
Solve straightforward problems using technical experience, judgment, and precedents, while working within guidelines and policies.
Provide informal guidance to new team members.