Investment Associate II

Northern Trust•Milwaukee, WI

About The Position

The Investment Associate II is responsible for administrative and client-service aspects of investment portfolios, working independently to support investment management clients and Investment Advisors. The role prepares materials for client review meetings, manages account documentation and reports, communicates with clients and portfolio managers, processes transactions and physical securities, researches tax-cost discrepancies, reviews fee worksheets, and supports risk and compliance requirements. The associate begins to make proactive recommendations, contributes to client meetings, and demonstrates mastery of the Goals Driven Wealth Management (GDWM) tool. The position solves straightforward problems using technical experience and judgment, works within guidelines and policies, and affects the quality of individual and team work.

Requirements

  • 1–3 years of experience within the financial services industry.
  • Knowledge of investment products, services, and terminology, typically obtained through on-the-job training.
  • Strong analytical, organizational, and communication skills.
  • Coursework completed toward obtaining a CFA or CFP designation.
  • Expanded conceptual knowledge in the job discipline.
  • Ability to understand key business drivers and apply that understanding to one's work.
  • Ability to explain complex information to others in straightforward situations.
  • U.S. work authorization without the need for employment-based visa sponsorship now or in the future.

Responsibilities

  • Prepare portfolio materials for client account review meetings and retrieve reports from EDS, PIMS, IMS, and PAS systems.
  • Set up and maintain account documentation for existing and new clients, including documentation for automatic payments, securities pledges, address and statement changes, investment guidelines, and fees.
  • Order reports for portfolio managers or clients as requested.
  • Communicate with clients and portfolio managers regarding client requests and ensure portfolio managers follow up.
  • Interact with internal partners to receive and communicate information about client relationships and portfolios.
  • Work with the tax area to research discrepancies and oversee account adjustments related to tax-cost issues.
  • Respond to client inquiries about account information and requested transactions, including re-registering gift stock, remitting proceeds, and selling gifts.
  • Process physical stock and bond certificates and complete DTC transfers.
  • Follow up with clients on inquiries by telephone or written correspondence.
  • Process client cash-transfer requests, determine whether funds are available, and contact the Investment Advisor if cash needs to be raised.
  • Process fund trades through CIT or all-in-one bank applications by established deadlines.
  • Review and analyze fee worksheets to ensure fees are calculated appropriately.
  • Adhere to National Investment Guidelines, REV peer-review feedback, and sound risk-management practices.
  • Support team risk and compliance requirements, including monthly compliance (REV) and New Account Review processes and documentation as directed by a supervisor.
  • Proactively make recommendations to support Investment Advisors.
  • Begin participating in client meetings and run the GDWM tool in client meetings.
  • Provide informal guidance to new team members.

Benefits

  • Flexible and collaborative work culture.
  • Movement within the organization is encouraged.
  • Senior leaders are accessible.
  • Inclusive workplace.
  • Opportunity to contribute to communities through employee philanthropy.
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