Investigator I / II

Biogen•Research Triangle Park, NC

1d•$69,000 - $111,000

About The Position

As an Investigator within Human Performance & Investigations, you will strengthen operational excellence by leading investigations into quality and safety events across the manufacturing organization. You will use structured root cause analysis methodologies and Human & Organizational Performance (HOP) principles to identify opportunities for improvement, reduce recurrence risk, and enhance operational reliability. The role partners with manufacturing, quality, engineering, environmental health and safety, and site leadership teams to support organizational learning and performance improvements. The schedule is Monday through Friday, with flexibility to work 8 a.m. to 5 p.m. or 7 a.m. to 4 p.m. Occasional weekend and after-hours support may be needed. The posting describes Investigator I and Investigator II levels, with level-specific education and experience combinations. The listed pay ranges are $69,000–$90,000 for Investigator I and $85,000–$111,000 for Investigator II. Additional compensation information gives a base compensation range of $85,000–$110,500. Base salary is determined using factors including relevant skills and experience, job location, and internal equity. Regular employees may receive short- and long-term incentives, including cash bonuses and equity incentive opportunities, based on individual, business unit, and company performance. Biogen describes itself as a mid-sized biotechnology company offering the stability and resources of an established business while fostering opportunities for employees to contribute, learn, grow, and expand their skills. The company states that its mission is to deliver life-changing medicines and that it is committed to inclusion and belonging. Qualified applicants receive consideration without regard to protected characteristics under applicable law.

Requirements

For Investigator I: a bachelor's degree from an accredited college or university; STEM preferred.
For Investigator I: an associate's degree, STEM preferred, and at least 2 years of direct experience; or a high school diploma or equivalent and at least 4 years of direct experience.
For Investigator II: a bachelor's degree from an accredited college or university, STEM preferred, and at least 2 years of direct experience; or an associate's degree, STEM preferred, and at least 4 years of direct experience; or a high school diploma or equivalent and at least 6 years of direct experience.
Experience conducting investigations, root cause analyses, or operational problem-solving activities within regulated environments.
Strong analytical and critical-thinking skills, including the ability to evaluate complex information and develop practical solutions.
Excellent technical writing and documentation abilities.
Strong facilitation, communication, and stakeholder management skills.
Ability to collaborate effectively across multiple functions and organizational levels.
Working knowledge of quality systems, safety programs, and compliance requirements in manufacturing, laboratory, industrial, or regulated environments.
Demonstrated ability to manage multiple priorities and meet critical deadlines.

Nice To Haves

Experience with Human & Organizational Performance (HOP) principles.
Knowledge of systematic cause analysis methodologies such as Event & Causal Factor Charting, Logic Fault Tree Analysis, or similar techniques.
Experience supporting manufacturing, pharmaceutical, biotechnology, chemical, industrial, or other highly regulated operations.
Knowledge of cGMP, cGLP, OSHA, EMA, FDA, or similar regulatory requirements.
Experience participating in regulatory inspections or audits.

Responsibilities

Lead investigations into quality deviations, safety incidents, alert actions, and remedial action requests across manufacturing operations.
Conduct interviews, gather and analyze data, facilitate investigation meetings, and apply systematic cause analysis methodologies to identify root and contributing causes.
Write clear, concise, compliant investigation reports in designated quality and safety systems.
Partner with cross-functional stakeholders to develop corrective and preventive actions (CAPAs) that reduce recurrence risk.
Ensure investigations comply with Quality Management System (QMS) requirements, regulatory expectations, and established timelines.
Share investigation findings and lessons learned across the organization to support continuous improvement and operational excellence.
Support complex and high-impact investigations as needed.
Present investigation outcomes and supporting documentation during internal and external audits.

Benefits

Medical, dental, vision, and life insurance.
Fitness and wellness programs, including fitness reimbursement.
Short- and long-term disability insurance.
At least 15 days of paid vacation and additional end-of-year shutdown time off from December 26 through December 31.
Up to 12 company-paid holidays and 3 paid days off for Personal Significance.
80 hours of sick time per calendar year.
Paid maternity and parental leave.
401(k) program with company-matched contributions.
Employee stock purchase plan.
Tuition reimbursement of up to $10,000 per calendar year.
Employee Resource Group participation.
Short- and long-term incentives, including cash bonus and equity incentive opportunities, for eligible regular employees.