Investigator / Investigator Bilingual (Family Division)

New Jersey Courts•New Brunswick, NJ

3d•Hybrid

About The Position

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public’s trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court. Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work. The Middlesex Vicinage is seeking dependable, detail-oriented individuals to perform investigatory work including initial case work-up and data entry in support of pre- and post-dispositional functions, complaints, allegations, enforcement activities, and other court activities. Under the direction of the Court Executive 2B (Family Division Manager) and other supervisory personnel, the selected individuals will conduct investigations, gather relevant facts pertaining to cases, determine status of complaints in accordance with established procedures or regulations, explain judiciary policies or procedures to clients or customers, investigate clients’ personal or criminal history, monitor case flow work, and prepare investigative fact-finding reports. Other duties include but not limited to participation in team/work unit meetings; providing information to judges, attorneys, or community organizations: providing cross training to co-workers; reviewing documents submitted to the court for compliance with court rules and approved practices; scheduling meetings, appointments, interviews, and other activities necessary for accomplishing job assignments; verifying authenticity or validity of documents, writing case notes or drafting other case related correspondence; and other duties as assigned. The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 2 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

Requirements

Two years of paraprofessional experience in casework involving the collection of facts, securing, and verifying socioeconomic data, obtaining information by observing conditions, examining records, interviewing individuals, and/or preparing investigative reports of findings.
Applicants may substitute semester hour credits from an accredited college or university for the required experience on a year-for-year basis with 30 semester hour credits being equal to one year of experience.
Candidates selected to serve in a bilingual variant title must pass the New Jersey Civil Service Commission Bilingual Communicative Ability Test (BICAT) performance examination or provide proof of having established bilingual proficiency with the New Jersey Civil Service Commission.

Nice To Haves

For some positions, applicants must have the ability to perform work which requires climbing and prolonged standing, stretching, bending and reaching to perform the essential duties of the position.
For some positions, the selected candidate must be able to frequently lift and carry supplies weighing from 30 to 50 pounds and, occasionally, materials weighing up to 75 pounds, in order to perform essential duties of the position.
Appointees will be required to possess a driver's license valid in New Jersey only if the operation of a vehicle is necessary to perform essential duties of the position.

Responsibilities

Perform investigatory work, including initial intake process
Managing case flow and/or monitoring outcomes of cases, along with completing necessary data entry
Analyze case histories to monitor and enforce conditions of court orders
Explain Judiciary policies or procedures to clients/customers
Identify clients’/customers’ case management needs
Ensure the timely disposition and entry of all orders and subsequent proceedings
Conduct client interviews
Prepare cases for court hearings and make recommendations to the courts
Establish working relationships with divisions, vicinages, or other outside organizations
Review documents submitted to the court for compliance with court rules and approved practices
Ensure all case activities, updates and interactions are documented through case notes to ensure proper case tracking and/or draft other case-related correspondence
Advise management and judges on case issues
Provide cross-training to co-workers
Perform other duties as assigned