Bilingual Claims Investigator

Digistream Investigations•Oakland, CA

7d•$0 - $32•Onsite

About The Position

DigiStream Investigations, a fast-growing private investigations firm seeks a full-time Claims Investigator in the Bay area. The Claims Investigator will conduct insurance investigations with subjects and witnesses to workers comp injury claims in Northern California, Central Valley & the Bay Area. The Claims Investigator will be responsible for scheduling, preparing, and conducting claims investigations and communicating with the General Manager regarding results obtained and updating clients as needed.

Requirements

Bachelor's Degree required (Criminal Justice, English, Psychology, History, Political Science or other writing intensive major preferred)
2 years of experience in claims preferred, experience in journalism preferred
Must be able to provide at least 1 writing sample (Cover letter does not count)
Ability to read, analyze, and distill information from documents and forms and apply it to an investigation
Ability to interact with subjects of an investigation in a professional manner while developing rapport and extracting necessary information
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
Ability to maintain confidentiality of information
Ability to juggle multiple cases at once; maintaining work quality and turnaround time while communicating effectively with SIU supervisor
Ability to be on-site in our Oakland office location full-time Monday to Friday
Must pass a mandatory Background History check
Must be at least 21 years of age

Responsibilities

Conduct in-person recorded interviews with injured workers, supervisors, witnesses, and management regarding industrial accidents
Conduct accident scene investigations including scene photographs, measurements, and analysis of equipment to determine cause of injury or third-party liability
Obtain and secure evidence, such as audio recordings, medical releases, photographs, police reports, court records, and other evidence
Complete well-written and in-depth reports on case findings within 48 hours of statement
Track and maintain hourly billing
Work under deadlines and multitask