Investigator (Data & Digital) - OIG General Investigations Unit

Chicago Public Schools•Chicago, IL

47d•Onsite

About The Position

The Office of Inspector General is the independent oversight body for Chicago’s approximately 500 public, contract, and charter schools. The Office of Inspector General is charged with the responsibility of investigating allegations of waste, fraud, and financial mismanagement in public education within the jurisdiction of the Chicago Board of Education. Reporting to the Chief Investigator, Investigators in the General Investigations Unit investigate matters involving allegations of misconduct, waste, fraud, and inefficiency within the Chicago Board of Education by employees, contractors, and others seeking to do business with the Board of Education. Investigators in the Office of the Inspector General (OIG) fill a central role in executing the mission of the OIG. This position primarily focuses on digital and data-driven investigations, but includes a broad range of standard casework as well. This is a full-time, exempt position that will be paid for time worked on a salary basis.

Requirements

Bachelor’s degree from an accredited college or university
Minimum of three (3) years of full-time professional experience in of fact-finding analysis, investigative research, data analysis, and/or reporting work, preferably in an investigative or compliance environment
Experience using data analysis and visualization tools to collect, organize, and identify patterns (e.g., Python, R, SQL, Tableau, or similar software)
Work outside of regular business hours is required to support investigations
Proficiency in data analysis and visualization tools (e.g., SQL, Python, R, Tableau, or similar software) to query, interpret, and audit large datasets, system logs, and databases
Familiarity and experience using open source intelligence (OSINT) tools and social media monitoring
Ability to exercise considerable independence and initiative in the performance of responsibilities; operate with minimal guidance and direction
Demonstrate high levels of professional integrity, honesty, and refined judgment, including a proven track record of handling highly sensitive and confidential information
Strong skills in the areas of conflict resolution, problem-solving techniques, interviewing, and investigation
Strong analytical and critical-thinking skills with a proven ability to analyze complex data and write clear, concise, and logical reports to convey complex information
Ability to prioritize tasks, manage shifting deadlines, and work independently while maintaining exceptional organization and attention to detail
Strong interpersonal skills with the ability to work with diverse constituents, build collaborative relationships, and communicate effectively across all levels with diplomacy and tact

Nice To Haves

Experience auditing system logs, databases, or enterprise software (such as HRIS or ERP systems) to detect patterns or irregularities preferred
Experience in digital forensics or network security, preferred

Responsibilities

Interview complainants, witnesses, and employees to gather facts in order to investigate cases of alleged misconduct and violations of CPS policy and/or the law by Chicago Board of Education employees, vendors, etc
Examine and analyze a variety of work records, related documents, and other evidence, utilizing data and digital investigation techniques as applicable, including: Extracting and auditing data from various sources, including device logs and databases, while ensuring data integrity, Applying analysis to identify trends, patterns, or correlations, Translating findings into clear and relatable charts and dashboards
Identify, locate and obtain evidence through site visits, written requests, subpoenas, surveillance, cyber analysis, social media, and in coordination with other departments
Prepare well-written reports of investigation activities conducted
Prepare and coordinate investigative plans
Collaborate with and assist other investigative staff to conduct criminal, large-scale, and complex investigations
Update, manage, and maintain caseload and case files
Testify in court and hearings
Other duties as assigned