Investigator 3 (PCN 084063)

State of Alaska•Anchorage or Juneau, AK

11h•Onsite

About The Position

The Division of Insurance is recruiting for an Investigator 3 to join their team. This position is an Insurance Investigator in the 4-person Investigation Unit in the Anchorage office. The Investigation Unit investigates telephonic, oral and written complaints of insurance fraud in compliance with Alaska Statute. Under general direction of the Division of Insurance, Chief Investigator and Assistant Attorney General’s office, this position provides investigative reports reflecting effective civil and/or criminal investigations. The Investigator 3 has standardized policies and procedures that affect investigations and the preparation of cases. The mission of the Division of Insurance is to regulate the insurance industry to protect Alaskan consumers. The Division of Insurance is a small division that consists of 48 positions split between Anchorage and Juneau with the Director based in Anchorage and the Deputy Director based in Juneau. The Investigation section within the division fosters a positive, diverse and respectful environment. They encourage innovative ideas, personal growth and team participation.

Requirements

Adaptability: Adjusts planned work by gathering relevant information and applying critical thinking to address multiple demands and competing priorities in a changing environment.
Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
Compliance Inspection: Knowledge of the guidelines, regulations, and procedures associated with compliance inquiries, including application of compliance rules and criteria and ability to make appropriate decisions and issue citations, fines, or orders.
Information Management: Identifies a need for and knows where or how to gather information; organizes and maintains information or information management systems.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
Analytical Thinking/Problem Solving: Uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
Investigation: Knowledge of the guidelines, regulations, and procedures associated with investigation, including interviewing, evidence detection, locating, gathering, and handling, and drawing appropriate factual inferences and conclusions. Provide oral or written reports of findings. Presenting evidence and providing testimony.
Law: Knowledge of State and federal laws, including legal and court procedures, regulations, guidelines, precedents, admissibility of evidence, case preparation, and/or settlements for applicable areas of law practiced or supported.
Any combination of preparatory post-secondary education and/or progressively responsible investigative work experience performing duties such as locating and gathering information, evidence and/or testimony to be used in civil or criminal proceedings, administrative actions, or governmentally regulated activities which included preparing reports in support of attorneys or agencies engaged in administrative adjudication, and/or detecting and verify suspected fraud, licensing violations, and other violations of state law.
Ability to qualify for a Special Commission Department of Public Safety.
Ability to travel state-wide and outside Alaska.
Willingness to work irregular or unusual work hours during the course of an investigation.
Background check by the Department of Public Safety may be conducted.
Three (3) professional references that have had supervisory responsibility over you along with their daytime contact phone numbers.
Copies of your three (3) most recent performance evaluations.
Proof of successful completion of a recognized law enforcement academy.
Cover letter illustrating experience with the competencies listed in the job posting, explaining why the applicant is the best qualified, and detailing Knowledge, Skills and Ability (KSA's) as they relate to the position description.

Nice To Haves

If you do not have experience in each area, please say so.

Responsibilities

Investigates telephonic, oral and written complaints of insurance fraud in compliance with Alaska Statute.
Provides investigative reports reflecting effective civil and/or criminal investigations.
Adheres to standardized policies and procedures that affect investigations and the preparation of cases.