Investigator 3 (PCN 082095)

State of Alaska•Anchorage, AK

2d•Hybrid

About The Position

The Division of Corporations, Business and Professional Licensing is recruiting for an Investigator 3 to join our team. Investigators serve to ensure competent, professional, and regulated services are delivered to the community by investigating alleged violations of statutes and regulations governing 43 different licensed professions in the State of Alaska. Investigators review complaints concerning violations which may include fraud, malpractice, negligence, misconduct, unethical conduct, unlicensed practice and noncompliance of various licensing provisions. Your routine duties would include independently conducting investigations of alleged violations of Title 08 statutes and 12 AAC regulations, conducting interviews, invoking disciplinary actions, and when appropriate, preparing and participating in cases for administrative hearing. You also will be working with the Alaska State Medical Board, reviewing cases with medical board members, and attending board meetings. The mission of the Division of Corporations, Business and Professional Licensing (CBPL) is to ensure that competent, professional and regulated commercial services are available to Alaska consumers. The investigation unit supports this mission by investigating allegations against Alaska's licensed professionals who violate the laws governing their licenses. We offer flexible work schedules where employees in good standing can choose their work hours and/or alternative workweek schedules. We maintain a supportive and collaborative team atmosphere, training opportunities outside of Alaska, and have a comprehensive employee benefits package to include retirement, health insurance, and 13 paid holidays. You will have the opportunity to utilize and acquire a wide range of investigative skills. Investigators work in collaboration with a multitude of agencies to protect Alaskan consumers and uphold industry and licensing standards. The incumbent will join a team of professionals, committed to public service. Our office is located in downtown Anchorage inside the Atwood Building on the 15th floor; with free employee parking located across the street in the Linny Pacillo parking garage. This position has the possibility of telework.

Requirements

Reasoning: Identifies rules, principles, or relationships that explain facts, data, or other information; analyzes information and makes correct inferences or draws accurate conclusions.
Technological Competency: Competency with standard office equipment. Computer literacy and fluency with Microsoft Office software is essential. Administering a large volume of digital documents, information, and evidence in cases. Utilization of the digital case management system and other investigative software.
Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
Manages and Organizes Information: Identifies a need; gathers, organizes, and maintains both confidential and non-confidential information; determines its importance and accuracy, and clearly communicates it by both written and verbal methods.
Independent Worker: displays a high level of initiative, effort, confidentiality, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
Accountability: Holds self and others accountable for measurable high-quality, timely, and cost-effective results. Determines objectives, sets priorities, and delegates work. Accepts responsibility for own actions and decisions. Complies with established control systems and rules.
Analytical Thinking/Problem Solving: uses a logical, systematic, sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
Investigation: Knowledge of the guidelines, regulations, and procedures associated with investigation, including interviewing, evidence detection, locating, gathering, and handling, and drawing appropriate factual inferences and conclusions. Provide oral or written reports of findings. Presenting evidence and providing testimony.
Law: Knowledge of State and federal laws, including legal and court procedures, regulations, guidelines, precedents, admissibility of evidence, case preparation, and/or settlements for applicable areas of law practiced or supported.
Any combination of preparatory post-secondary education and/or progressively responsible investigative work experience performing duties such as locating and gathering information, evidence and/or testimony to be used in civil or criminal proceedings, administrative actions, or governmentally regulated activities which included preparing reports in support of attorneys or agencies engaged in administrative adjudication, and/or detecting and verify suspected fraud, licensing violations, and other violations of state law.
Valid driver's license.

Nice To Haves

Some positions in this class may require eligibility for commission as a Special Officer with the State of Alaska as a condition of hire.
Some positions require applicants pass a background investigation, which includes a criminal record check for conviction of felony or misdemeanor crimes, as a prerequisite to employment.
Some positions require incumbents possess an Alaska driver's license and operate a motor vehicle.

Responsibilities

Independently conducting investigations of alleged violations of Title 08 statutes and 12 AAC regulations
Conducting interviews
Invoking disciplinary actions
Preparing and participating in cases for administrative hearing
Working with the Alaska State Medical Board, reviewing cases with medical board members, and attending board meetings