Sr Investigative Researcher

The Standard • Portland, OR

1d • $25 - $37 • Onsite

About The Position

As a Sr Investigative Researcher, you'll use advanced research techniques to identify, analyze, and document information that supports fraud detection and investigation efforts across insurance operations. You'll conduct detailed research using subscription databases, public records, online sources, and social media to uncover relevant information related to individuals, businesses, assets, legal activity, and other investigative leads. You'll prepare clear, objective summaries of findings, support fraud investigations, collaborate with internal and external partners, and help strengthen anti-fraud initiatives. This role also provides guidance and training to less experienced team members while contributing to process improvements and operational excellence within the Special Investigations Unit (SIU).

Requirements

• High school diploma required
• 3+ years of experience with customer contact in a high-volume service environment
• 2+ years of experience working in a Special Investigations Unit (SIU) or equivalent insurance-related investigative role.
• Experience conducting online research using public records, subscription databases, social media platforms, and open-source intelligence tools.
• Knowledge of insurance operations, including claims, underwriting, policy administration, or fraud detection activities.
• Strong analytical, critical thinking, and investigative skills with the ability to identify and evaluate relevant information.
• Experience preparing professional written reports, summaries, or investigative documentation.
• Proficiency with Microsoft Office products, including Excel, Word, PowerPoint, and Power BI.
• Experience collaborating with cross-functional partners such as Claims, Underwriting, Analytics, or external investigative vendors.
• Strong verbal and written communication skills.
• High level of persistence with proven problem-solving and critical-thinking abilities.

Nice To Haves

• Bachelor’s in criminal justice preferred

Responsibilities

• Conduct advanced research using subscription databases, public records, and online sources to support fraud investigations.
• Analyze insurance applications, claims, and other transactions to identify potential fraud indicators.
• Prepare clear, accurate, and objective reports summarizing research findings and investigative results.
• Partner with internal teams and external vendors to support fraud detection and prevention efforts.
• Mentor and train team members on research techniques, investigative processes, and information resources.

Benefits

• medical, dental, vision
• 401(k) plan with matching company contributions
• An annual incentive bonus plan
• Generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually
• Paid parental leave and adoption/surrogacy assistance
• An employee giving program that double matches your donations to eligible nonprofits and schools

What This Job Offers

• Job Type: Full-time
• Career Level: Senior