Sr. UX Researcher

Florida Blue • United States,

2d • $92,100 - $149,600

About The Position

The Senior User Research Analyst is responsible for unearthing customer insights in order to guide the experience. The Senior User Research Analyst provides actionable and meaningful data-driven insights that represent the voice of multiple users. You collaborate across development, design, and marketing teams to evaluate current and upcoming user research needs that help to improve product definition and drive business goals.

Requirements

• 6+ years related work experience.
• Related Bachelor's degree

Responsibilities

• Design and conduct research on various projects ranging from exploratory research to concept validation.
• Collaborate effectively with interaction and visual designers within the Experience Design team to deliver formative and summative research in cadence with the team’s design process.
• Work on cross-functional product teams, partnering closely with designers, product managers, developers, and other stakeholders.
• Create research strategies, coordinate participant recruitment, and facilitate usability studies.
• Work directly with research participants.
• Generate insights that influence product strategy, feature design, and prioritization.
• Inspire stakeholders with creative and compelling presentation of your findings and insights.
• Plan, prioritize and manage research projects and serve as liaison with stakeholders.

Benefits

• Medical, dental, vision, life and global travel health insurance
• Income protection benefits: life insurance, short- and long-term disability programs
• Leave programs to support personal circumstances
• Retirement Savings Plan including employer match
• Paid time off, volunteer time off, 10 holidays and 2 well-being days
• Additional voluntary benefits available
• A comprehensive wellness program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior