UX Researcher

FanDuel • Atlanta, GA

3d • Hybrid

About The Position

Our roster has an opening with your name on it FanDuel is seeking a highly motivated and experienced individual to join our Sports UX team as a UX Researcher. You’ll take part in meaningful work and real-life projects as you gain an in-depth look into the inner workings of one of the world's premier sports-technology & entertainment companies. You'll learn from some of the most innovative and experienced minds in the industry and improve your knowledge of User Experience processes in a fast-paced environment. Are you passionate about sports and/or gaming? Come join FanDuel on our quest to offer the best-in-class sports gaming experience for our customers and fans. This position will support our New Ventures team. In addition to the specific responsibilities outlined above, employees may be required to perform other such duties as assigned by the Company. This ensures operational flexibility and allows the Company to meet evolving business needs.

Requirements

• Minimum of 3+ years of previous User Experience Research experience.
• Strong knowledge of User Experience Research methodologies and best practices.
• Demonstrated success working as part of a cross-functional team that includes UX Design, Product, and Engineering.
• Strong verbal and written communication skills.

Nice To Haves

• Knowledge of sports and/or experience working within a heavily regulated industry is a plus.

Responsibilities

• Collaborate closely with a multi-disciplinary team including Product, Product Design, Content Design, Engineering, Marketing, Commercial, and Analytics to continue bringing user insights to the product design and development process.
• Demonstrate an advanced understanding of our users and how they engage with our products.
• Demonstrate a solid understanding of the product under study, including the relevant journeys, user needs, challenges, and the FanDuel business.
• Successfully organize, facilitate, and analyze unmoderated and medium-complexity moderated user research, while taking measurable steps to learn how to conduct more complex studies.
• Translate business questions or hypotheses into research objectives and a clear research plan.
• Demonstrate storytelling skills by clearly and succinctly communicating research findings across various formats, while connecting it back to the business and customer goals (the “so what?”).
• Identify and clearly articulate areas for improvement based on research findings.
• Conduct heuristic analyses and make recommendations based on best practices.

Benefits

• Array of health plans to choose from (some as low as $0 per paycheck) that include programs for fertility and family planning, mental health support, and fitness benefits.
• Generous paid time off (PTO & sick leave)
• Annual bonus and long-term incentive opportunities (based on performance)
• 401k with up to a 5% match
• Commuter benefits
• Pet insurance
• Medical, vision, and dental insurance
• Life insurance
• Disability insurance
• Short-term or long-term incentive compensation, including, but not limited to, cash bonuses and stock program participation.
• Paid personal time off
• 14 paid company holidays
• Paid sick time in accordance with all applicable state and federal laws.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed