Investigations Specialist (Remote)

ABC Legal Services•Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, Florida (Remote), IN

4h•Remote

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About The Position

The Investigations Specialist conducts investigations using databases to locate individuals and businesses for service of process. The role involves communicating investigation findings to co-workers and customers to advise on the next steps of an order. The position is part of the Investigations Team and works toward daily goals in a fast-paced office environment. This is a remote role, available to candidates located in Montana, North Dakota, Kansas, Oklahoma, Iowa, Arkansas, Michigan, Wisconsin, Indiana, Kentucky, North Carolina, South Carolina, Virginia, Louisiana, Mississippi, Alabama, or Florida.

Requirements

High school diploma or GED.
At least 6 months of related experience.
Ability to work remotely with a strong work ethic.
Reliability and ability to maintain high levels of confidentiality with privileged information.
Excellent interpersonal skills and ability to communicate effectively with peers.
Openness to learning new things and responding positively to feedback.
Technical savvy, including experience with Microsoft Office Suite and ability to learn new systems.

Nice To Haves

Experience in an office environment and/or customer-facing position.

Responsibilities

Conduct investigations to locate individuals and businesses by reviewing findings for the subject of service of process and cross-referencing previous aspects of an order.
Communicate findings to customers and co-workers as needed.
Answer investigation-related phone calls and emails.
Update procedural documents and review existing procedures.