Investigation Specialist II - 79000584

State of Florida • Largo, FL

5d • Onsite

About The Position

The Department of Business and Professional Regulation (DBPR) is the agency charged with licensing and regulating State of Florida businesses and professionals. Our mission is to license efficiently and regulate fairly. This position is located within the Bureau of Compliance of the Division of Condominiums, Timeshares and Mobile Homes. This in-office position is part of the investigative team. It is responsible for analyzing and investigating incoming complaints alleging violations of Florida Statutes and Board Rules regulated by the Department.

Requirements

• Two years of investigative experience.
• Two years of experience in researching and analyzing statutory issues.
• Valid Florida Driver License
• Case and non-related case Travel
• Knowledge of Microsoft Office software.
• Knowledge of investigative techniques.
• Ability to read, interpret, and apply statutes and administrative rules to specific fact scenarios.
• Ability to conduct fact-finding interviews and take statements.
• Ability to collect and analyze evidence.
• Ability to conduct thorough investigations.
• Ability to write accurate investigative reports.
• Skilled with attention to detail and critical thinking.
• Skilled with strong oral and written communication.
• Skilled with customer service etiquette.

Nice To Haves

• Bachelor's Degree from an accredited college or university; OR Associate's Degree from an accredited college or university and two years of investigative experience.
• Bilingual in both English and Spanish.

Responsibilities

• Investigating complaints against condominium, cooperative and timeshare associations.
• Identifying and applying specific portions of the Florida Statute with regard to allegations made against an association.
• Reviewing evidence provided to determine if the evidence is sufficient to move forward with an investigation.
• Making calls to witnesses, complainants, and respondents to obtain verbal and written statements.
• Preparing written letters to complainants and respondents.
• Preparing detailed investigative reports to outline each allegation that was investigated.
• Maintaining a wide range of general knowledge of the Department and other agencies’ functions in order to provide referral information to the public as needed.
• Effectively monitor caseload to ensure cases are processed in a timely manner.
• Communicating with the supervisor daily.
• Conducts case and non-related case travel.
• Performs other related work as required.

Benefits

• State of Florida retirement package: 3% employee contribution required.
• Nine annual paid holidays and one personal holiday
• Ability to earn up to 104 hours of paid annual leave annually as a new employee with the State of Florida
• Ability to earn up to 104 hours of paid sick leave annually.
• Health insurance coverage (i.e. individual and family coverage) to eligible employees.
• A $25,000 life insurance policy to eligible employees.
• Additional supplemental insurance policies are available for dental, vision, hospital supplement, cancer, etc.
• Tax deferred medical and childcare reimbursement accounts are available.
• Tuition waiver program to attend an approved State of Florida College or University

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree