Investigation Officer

myCareer - NSW Government•Independence Charter Township, MI

2d•A$116,981 - A$129,492•Hybrid

About The Position

The Office of the Children’s Guardian (OCG) is seeking a motivated and resilient Investigation Officer to join their dynamic workplace. This role plays a crucial part in keeping children safe by overseeing investigations conducted by organizations under the Reportable Conduct Scheme. The Investigation Officer will handle enquiries, make formal inquiries, and provide timely advice, guidance, and training to relevant entities on best practices in preventing and responding to reportable allegations. They will also provide guidance and oversight on how organizations respond to reportable allegations, including risk assessment, risk management, and investigation, ensuring adherence to quality standards, performance measures, and critical risks. Due to the sensitive nature of the work, which may involve distressing topics related to child protection, staff have access to support through an Employee Assistance Program, clinical supervision, and other wellbeing initiatives.

Requirements

Tertiary qualifications in a relevant discipline, or equivalent knowledge and workplace experience including ongoing professional development.
Demonstrated knowledge/skills in, or an ability to acquire a sound understanding of, the NSW child protection system, the Reportable Conduct Scheme and best investigative practice.
Strong verbal and written communication, planning and organisational skills.
Satisfactory completion of security and related vetting checks.
Current Working with Children Check.

Nice To Haves

Qualifications or knowledge/experience in administrative law and/or in government investigations are well regarded.

Responsibilities

Handle enquiries, make formal inquiries and provide timely advice, guidance and training to relevant entities on best practice in preventing and responding to reportable allegations.
Provide guidance and oversight on the way in which organisations respond to reportable allegations, including risk assessment, risk management and investigation having regard to quality standards, performance measures and critical risks.
Oversee investigations by organisations that come under the Reportable Conduct Scheme and their actions in preventing and responding to reportable allegations.
Handle enquiries, notifications, and complaints under the Children’s Guardian Act 2019.