InventoryTeam Lead

DSV•Lithia Springs, GA

23d•$22 - $22•Onsite

About The Position

The Team Lead coordinates and oversees daily operational activities in an assigned area. Under the direction of the Operations Supervisor, the lead oversees associates responsible for warehousing, receiving, and shipping products in support of company service and cost objectives. Associates are expected to meet performance, safety, and quality objectives and comply with corporate and site-specific policies. The role mentors and trains associates, oversees shipping and receiving activities, supports customer service and quality control, and helps manage warehouse labor and work schedules. The Team Lead also helps maintain safety, housekeeping, and compliance standards, participates in department, quality, and safety meetings, and reports or addresses operational non-conformities through designated channels.

Requirements

Ability to coordinate and oversee warehouse operations, including warehousing, receiving, and shipping.
Knowledge of shipping, receiving, picking, and quality-control procedures and Standard Operating Procedures.
Ability to train and mentor associates, including assisting with forklift operation and certification.
Ability to verify shipping and receiving paperwork, count products, and research discrepancies.
Ability to prepare accurate activity reports and communicate professionally with customers and colleagues.
Ability to apply quality procedures and report product damage, discrepancies, and process problems.
Knowledge of and ability to comply with applicable ISO standards, safety protocols, OSHA/MSDS standards, and company policies.
Ability to direct a warehouse work team, support labor management, and help establish and implement work schedules.

Responsibilities

Mentor and train new and existing associates in distribution activities and current Standard Operating Procedures, including shipping, receiving, picking, and quality control.
Assist with forklift operation and certification for associates.
Oversee and coordinate inbound unloading, product stacking, and outbound picking and staging to meet productivity goals.
Verify inbound and outbound paperwork with drivers and ensure products are properly counted.
Load orders accurately according to designated doors and trailers.
Research shipping and receiving discrepancies.
Communicate professionally with customers by phone, electronically, or in person, as needed.
Prepare accurate and efficient activity reports for site management.
Use appropriate documentation to verify products and orders are received, shipped, and picked correctly; report damages or discrepancies.
Verify products and orders meet quality standards; stack, package, shrink-wrap, and label products.
Report inconsistencies and problems to the Operations Supervisor or Operations Manager, and participate in quality meetings.
Follow applicable ISO standards, safety protocols, Standard Operating Procedures, corporate and site policies, and OSHA/MSDS standards.
Maintain a clean, neat, orderly, and secure warehouse work area.
Direct warehouse work-team operations to achieve prescribed objectives.
Assist associates and temporary labor with productivity sheets and accurate recording of production and payroll hours.
Assist the Supervisor in maintaining appropriate staffing levels and participate in establishing work schedules.
Ensure schedules are implemented, jobs are effectively assigned, and work is completed properly.
Assist the Operations Supervisor in ensuring associates handle products according to prescribed quality procedures and guidelines.
Participate in department and safety meetings.
Initiate action to prevent non-conformities, identify and record problems related to products, processes, or the quality system, and recommend or provide solutions through designated channels.
Immediately bring non-conformities to the attention of the Quality Department.