Inventory Specialist

Walgreens•Berlin, CT
•$19 - $24•Onsite

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, pricing, returns, and other in-store inventory processes. It champions On-Shelf Availability, validates planogram accuracy, and uses reports and system applications to help maintain accurate on-hand balances and pricing. The position manages inventory processes and records, supports asset protection, and files claims for vendor or warehouse overages, shortages, order errors, and damaged goods. It helps prepare for physical inventory and supports store operations, customer service, package delivery, and team development. In designated stores, the Inventory Specialist may open or close the store or serve as leader on duty when store management is absent.

Requirements

  • Internal candidates: six months of prior Walgreens work experience; external candidates: one year of prior retail work experience.
  • Fluency in reading, writing, and speaking English, except in Puerto Rico.
  • Willingness to work a flexible schedule, including evenings and weekends.
  • Demonstrated attention to detail and ability to multitask and manage execution.
  • Experience identifying operational issues and recommending and implementing strategies to resolve problems.
  • Valid pharmacy license or certification as required by the state.

Nice To Haves

  • Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
  • Prior Walgreens work experience, with an evaluation on file.

Responsibilities

  • Execute, monitor, and train team members on inventory best practices and standard operating procedures across the front end and pharmacy.
  • Support pharmacy inventory management, including receiving, counting, ordering, returns, recalls, transfers, and verification of pharmacy shipments and claims under pharmacist-in-charge supervision.
  • Receive, scan, count, price, and process returns for inventory; maintain accurate on-hand quantities and validate planograms.
  • Execute the On-Shelf Availability process, including scan outs, disposals, call-ins, vendor returns, and actions for planogrammed departments.
  • Review and coordinate the use of reports and system applications that affect inventory balances and pricing.
  • Execute front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, and damaged goods.
  • Complete pricing activities, including price changes, markdowns, signage, and other assigned regulatory pricing tasks.
  • Support ordering, monitor pharmacy manual orders for excess, maintain consigned inventory, and order expense items as required.
  • Update and place designated pull-and-quarantine items in the appropriate holding area.
  • Maintain inventory records, post received products in inventory systems, and retain invoices, receipts, and return authorizations.
  • Prepare for physical inventory and support inventory-day activities, including auditing the third-party inventory team.
  • Keep counters and shelves clean and well merchandised, and maintain knowledge of store systems and equipment.
  • Assist and coach the team on package delivery activities, package scanning and returns, and execution of the Pickup Program.
  • Engage customers, offer assistance, model customer-service practices, and, when assigned as leader on duty, resolve customer issues and answer questions.
  • When assigned as leader on duty, communicate tasks, report disciplinary issues and complaints to management, and perform specified point-of-sale, cash-handling, store-opening, and store-closing duties.
  • Comply with company policies, maintain respectful coworker relationships, attend required training, complete e-learning and safety modules, and complete other assigned tasks.
  • Obtain and maintain a valid pharmacy license or certification as required by the state.
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