Inventory Specialist

Walgreens•Englewood, CO

2d•Onsite

About The Position

Responsible for executing, monitoring, and training inventory best practices and standard operating procedures across the store, including front end and pharmacy. Supports pharmacy inventory management, including receiving, counting, ordering, returns, claims, and maintaining accurate inventory records and on-hand quantities. Champions On-Shelf Availability and handles in-store inventory processes, planogram accuracy, pricing, asset protection, and inventory-related reports and systems. In designated stores, may open or close the store and serve as leader on duty in the absence of store management. Engages customers and models customer-service practices. Executes and coaches team members on inventory workflows, including receiving warehouse and vendor deliveries, pharmacy shipments, inventory counts, returns, pricing changes, and physical inventory preparation. Maintains inventory compliance with applicable state and local regulations, organizes inventory records, supports package delivery and pickup programs, and completes point-of-sale and cash-handling duties when assigned as leader on duty. Completes company training and e-learning, including safety training, and obtains and maintains any pharmacy license or certification required by the state. Serves as a liaison between management and non-management team members, coaching others on inventory systems and communicating assigned tasks and issues when serving as leader on duty.

Requirements

Six months of prior Walgreens work experience for internal candidates, or one year of prior retail work experience for external candidates.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evenings and weekends.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train store-wide inventory best practices and standard operating procedures for front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, transfers, and claims.
Receive, scan, count, price, and process inventory, deliveries, returns, and inventory adjustments; maintain accurate on-hand quantities and inventory records.
Champion On-Shelf Availability processes, including scan-outs, disposals, call-ins, vendor returns, and planogram accuracy.
Review and coordinate the use of reports and system applications affecting inventory balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, or damaged goods.
Verify pharmacy shipments and orders are posted accurately under the supervision of the pharmacist-in-charge; complete required pharmacy inventory activities and audits.
Complete pricing activities, including price changes, markdowns, signage, and other required pricing tasks.
Support front-end and pharmacy ordering, monitor pharmacy manual orders, and maintain consigned inventory as required.
Ensure pull-and-quarantine on-hand quantities are updated and products are placed in designated holding areas.
Maintain inventory compliance with state and local requirements for regulated products.
Organize and retain invoices, receipts, and return authorizations; prepare for and support physical inventory activities.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities and support execution of the Pickup Program.
In designated stores, open or close the store in the absence of management and perform required start-up, cash-handling, cashier, and readiness duties.
When serving as leader on duty, resolve customer issues, communicate assigned tasks, report disciplinary issues and customer complaints, and perform assigned point-of-sale and cash-handling duties.
Engage customers and model customer-service best practices.
Complete company training and e-learning, including safety training; obtain and maintain state-required pharmacy licensure or certification.
Coach and develop team members' capabilities with inventory systems and serve as a liaison between management and non-management team members.
Comply with company policies and procedures, maintain respectful coworker relationships, and complete other assigned tasks.