Inventory Specialist

Walgreens•Riverton, UT

11d

About The Position

The Inventory Specialist executes, monitors, and trains inventory best practices and standard operating procedures across the store, including the front end and pharmacy. The role supports pharmacy inventory management and is responsible for receiving, counting, pricing, returns, on-shelf availability, planogram accuracy, inventory records, and related in-store processes. It also helps ensure accurate on-hand balances and pricing, maintains inventory compliance, and uses reports and system applications to support inventory accuracy and asset protection. In designated stores, the Inventory Specialist may open or close the store in the absence of store management and may serve as leader on duty. In those situations, the role may include required system start-ups, cash handling, cashier responsibilities, preparing the floor and stockroom for the business day, resolving customer issues, and communicating tasks to team members. The role provides a positive customer experience by greeting customers, offering assistance, and modeling customer-service best practices. It also supports team development by coaching colleagues on inventory systems and processes, attending company training, and completing required e-learning. A valid pharmacy license or certification must be obtained and maintained when required by the state.

Requirements

Six months of prior Walgreens work experience for internal candidates or one year of prior retail work experience for external candidates.
Fluent in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Internal candidates must have an “Achieving expectations” rating on their last performance review and no written disciplinary actions in the previous 12 months.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification when required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior work experience with Walgreens, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory activities, including receiving, counting, ordering, returns, and related processes under the supervision of the pharmacist-in-charge.
Champion On-Shelf Availability and complete the related processes for planogrammed departments, including scan outs, disposals, call-ins, and vendor returns.
Receive, count, price, and process inventory; validate planograms and maintain accurate on-hand quantities in departments, stockrooms, overstock locations, and pharmacy.
Review and coordinate use of reports and system applications that affect inventory balances and pricing.
Execute and maintain front-end and pharmacy asset-protection practices, and file claims for overages, shortages, order errors, and damaged goods, including prescription drugs.
Create, review, receive, and scan warehouse and vendor orders, including common-carrier deliveries; address undelivered or inaccurate receipts as appropriate.
Verify and complete pharmacy shipment and order postings, including warehouse, prescription, OTC, secondary-vendor, flu, and dropship orders; perform tote audits and report shortages or damaged products.
Complete pharmacy inventory processes such as recalls, vendor returns, damaged-product returns, excess inventory returns, and applicable interstore transfers.
Verify posting of pharmacy and prescription claims; complete pricing activities such as price changes, markdowns, and markdown deletions; maintain accurate prices and signage.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands for designated pull-and-quarantine items and place them in the designated holding area.
Ensure compliance with state and local inventory laws for regulated products, including alcoholic beverages and tobacco products.
Maintain inventory records and organize invoices, receipts, and return authorizations; help prepare for and support physical inventory activities, including auditing the third-party inventory team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team with package delivery activities, including package scanning, daily inventory functions, and package returns; support the Pickup Program.
In designated stores while serving as leader on duty, open or close the store in the absence of management, complete required start-ups and cash-handling duties, and prepare the floor and stockroom for the business day.
In designated stores while serving as leader on duty, register sales on the assigned POS system and handle scanning errors, price verifications, items not on file, price modifications, voids, returns, refunds, cash drops, and change requests.
Engage customers, greet them, offer assistance, model customer-service best practices, and, when serving as leader on duty, resolve customer issues and answer questions.
Coach and develop team members' capabilities with inventory systems; communicate assigned tasks and report disciplinary issues and customer complaints to management when serving as leader on duty.
Comply with company policies and procedures, maintain respectful coworker relationships, attend company training, complete required e-learning and safety training, and complete additional assigned tasks.