Inventory Specialist

Walgreens•Modesto, CA

5d•$19 - $24

About The Position

The Inventory Specialist executes, monitors, and trains storewide inventory best practices and standard operating procedures across the front end and pharmacy. The role supports pharmacy inventory management, champions On-Shelf Availability, and is responsible for receiving, counting, pricing, returns, planogram accuracy, and other in-store inventory processes. It reviews and coordinates the use of reports and systems that affect inventory balances and pricing, maintains asset-protection practices, and files claims for shipment overages, shortages, order errors, and damaged goods. In designated stores, the Inventory Specialist may open or close the store when store management is absent, completing required system start-ups, cash handling, cashier responsibilities, and preparations for the business day. The role also engages customers and models customer-service practices, and may resolve customer issues while serving as leader on duty. The position executes and coaches team members on inventory operations, including receiving deliveries and orders, pharmacy shipment posting and inventory activities under the pharmacist-in-charge's supervision, On-Shelf Availability processes, returns, pricing, inventory counts, records, and physical inventory preparation. It supports ordering, package delivery activities, and the Pickup Program; maintains compliance for regulated products; and helps keep counters and shelves clean and well merchandised. The specialist attends required training, completes e-learning and safety modules, maintains any pharmacy license or certification required by the state, and communicates and coaches across the team.

Requirements

Internal candidates must have six months of prior Walgreens work experience; external candidates must have one year of prior retail work experience.
Fluency in reading, writing, and speaking English, except in Puerto Rico.
Willingness to work a flexible schedule, including evening and weekend hours.
Demonstrated attention to detail and ability to multitask and manage execution.
Experience identifying operational issues and recommending and implementing strategies to resolve problems.
Obtain and maintain a valid pharmacy license or certification if required by the state.

Nice To Haves

Previous experience as a shift lead, pharmacy technician, designated hitter, or customer service associate.
Prior Walgreens work experience, with an evaluation on file.

Responsibilities

Execute, monitor, and train storewide inventory best practices and standard operating procedures for the front end and pharmacy.
Support pharmacy inventory management, including receiving, counting, ordering, returns, and other inventory activities.
Champion On-Shelf Availability and carry out receiving, counting, pricing, returns, and other in-store inventory processes.
Validate planogram accuracy and coordinate the use of reports and system applications affecting on-hand balances and pricing.
Maintain front-end and pharmacy asset-protection practices and file claims for overages, shortages, order errors, or damaged goods.
In designated stores, open or close the store in the absence of store management, completing required start-ups, cash handling, cashier duties, and floor and stockroom preparations.
Engage customers, offer assistance, model customer-service practices, and resolve customer issues when serving as leader on duty in designated stores.
Execute and coach team members on warehouse and vendor inventory processes, including creating, reviewing, and receiving orders.
Scan deliveries while vendors are still in the store; verify delivery receipt, follow up on undelivered scheduled receipts, and open tickets to correct inaccurate orders.
Under the pharmacist-in-charge's supervision, verify pharmacy shipments and complete or verify postings for pharmacy orders, including necessary tote audits and shortage or damage reporting.
Complete the end-to-end On-Shelf Availability process for applicable departments, including disposals, call-ins, vendor returns, and scan-outs and scan-out returns.
Under the pharmacist-in-charge's supervision, complete pharmacy recalls, returns, transfers, inventory counts, smart counts, and verification of pharmacy or prescription claims.
Complete pricing activities, including price changes, markdowns, markdown deletions, signage, and additional regulatory pricing tasks.
Support front-end and pharmacy ordering by ordering expense items, monitoring pharmacy manual orders for excess, and maintaining consigned inventory.
Update on-hands and place designated pull-and-quarantine items in the assigned holding area.
Maintain accurate on-hand quantities in basic departments, stockroom, overstock locations, and pharmacy.
Ensure inventory compliance with state and local laws for regulated products such as alcoholic beverages and tobacco products.
Maintain inventory records and systems, and organize and retain invoices, receipts, and return authorizations.
Prepare for physical inventory and support inventory-day activities, including preparing sales floor, stockroom, and pharmacy areas and auditing the third-party team.
Keep counters and shelves clean and well merchandised, and remain knowledgeable about store systems and equipment.
Assist and coach the store team on package delivery activities, package scanning and returns, daily inventory functions, and execution of the Pickup Program.
When serving as leader on duty in designated stores, register sales on the POS system and handle related exceptions, returns, refunds, cash drops, and change requests.
Comply with company policies and procedures and maintain respectful relationships with coworkers.
Attend company training, complete e-learning and safety modules, and obtain and maintain any state-required pharmacy license or certification.
Coach and develop team members' inventory-system capabilities, communicate assigned tasks when serving as leader on duty, and report disciplinary issues and customer complaints to management.
Complete additional activities and other assigned tasks.