Inventory Management Specialist - FWLC

Textron•Fort Worth, TX

About The Position

The Inventory Management Specialist ensures that documents and inventory at the Fort Worth Logistics Center are properly tracked and monitored within the SAP/ECC system. The role monitors active cycle counts to confirm they are completed and reconciled in a timely manner and supports internal and external audits by creating and reconciling cycle counts according to auditor criteria, supplying relevant documentation, escorting auditors, and drafting audit responses when directed or required. The specialist coordinates with groups including CSS Spares sales, International Supply Centers, Center of Excellence (COE) Material Managers, Procurement, and Spares. The position also researches inventory transactions and records, supports customer returns and inventory reconciliations, and contributes to process development and improvement when directed by Management.

Requirements

  • Four years of college, or equivalent aircraft technical courses leading to an A&P license, plus three and one-half years of experience in similar work; alternatively, three and one-half years of experience in manufacture liaison work, higher-level aircraft inventory control functions, or aircraft mechanical field service work involving comprehensive knowledge of aircraft parts and their applications.
  • Three years of customer support experience.
  • Comfort communicating effectively in a customer-facing role.
  • Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel.
  • Two additional years of qualifying experience in similar work may be substituted for two years of educational requirements.

Responsibilities

  • Create cycle count documents in the SAP/ECC system.
  • Initiate recounts in SAP as required.
  • Reconcile inventory documents and make stock adjustments in accordance with Textron policies.
  • Research SAP transactions to determine proper inventory levels.
  • Monitor cycle count completion to ensure all bins are counted annually in accordance with Textron policies.
  • Research customer returns to assist Customer Property Return (CPR) personnel with timely processing of Return Material Authorizations (RMAs).
  • Research and verify inventory in SAP, CAMS, and Visiprise.
  • Create Stock Transport Orders (STOs) for the quality Unplanned Rework Order (URO)/Return to Vendor (RTV) process for 3980/3999.
  • Assist with inventory reconciliation related to customer complaints (VOC).
  • When required, ensure commercial convenience kits are customer-ready with the necessary parts.
  • When audits require it, add final issue-resolution notes and close RMAs.
  • Support internal and external audits by creating and reconciling cycle counts based on auditor criteria, providing documentation, escorting auditors, and drafting audit responses when directed or required.
  • Coordinate with CSS Spares sales, International Supply Centers, COE Material Managers, Procurement, and Spares.
  • When directed or required by Management, participate in collaborative sessions with Management and other employees to contribute to the development of new processes and improvements to existing processes.
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