Inventory Management Represntative

Würth MRO, Safety, & MetalworkingMillvale, PA
Onsite

About The Position

This role involves managing inventory at customer locations, ensuring optimal stock levels, and maintaining positive customer relationships. The representative will be responsible for scanning and stocking inventory, filling bins, investigating customer issues, and transporting products. Additionally, they will place orders for replenishment, deliver products accurately, and maintain the cleanliness and organization of onsite work areas. The position also requires identifying opportunities for improvement, adhering to company policies, and demonstrating a commitment to safety.

Requirements

  • High school diploma/GED, and/or equivalent experience is required.
  • Must have a valid driver’s license, current DOT Medical Certificate (or ability to obtain one) and meet the requirements for driver selection as outlined in the Fleet Policy.
  • Must maintain a clean driving record and be at least 21 years of age to drive a company vehicle.
  • Ability to establish, build and maintain positive relationships with customers, respond promptly to customer needs, solicits customer feedback, manage difficult customer situations.
  • Must have the inherent ability to be a team player who readily adapts to change.
  • Needs to be a highly functional self-starter; able to work with minimal supervision.
  • Excellent written and oral communication skills.
  • Ability to read, interpret and comprehend documents such as training instructions, shipping tickets, procedure manuals, etc. at a fast pace.
  • Ability to add, subtract, multiple, and divide accurately and efficiently.
  • Must pass Forklift training and maintain Forklift certification.
  • Requires lifting ability of up to 80 lbs., frequent lifting of 40-60 lbs.
  • Requires walking and standing on a concrete surface 8 to 10 hours a day.
  • Ability to understand and apply instructions furnished in written, oral, or diagram form.
  • Ability to solve problems involving several variables in standardized situations.
  • Basic computer knowledge including Microsoft Word, Excel and Outlook.

Nice To Haves

  • Experience with VMI programs, Customer Service, Driving, or experience in a similar position a plus.

Responsibilities

  • Scans and stocks inventory at the customer’s place of business.
  • Fills bins on site and maintains proper inventory levels for location with little excess.
  • Investigates and resolves customer problems regarding C-Parts Solutions (CPS) business.
  • Builds and maintains professional and positive customer relationships.
  • Transports product to customers.
  • Places orders to replenish customers’ inventory.
  • Delivers product accurately and completely to bins and puts inventory away per customers’ and Company’s requirements.
  • Addresses issues or concerns brought up by customers on site as well as communicates issues and concerns to appropriate internal departments.
  • Looks for additional product Würth can supply and forwards leads to appropriate departments.
  • Maintains general housekeeping of onsite work area, and keeps CPS racks and bins organized and clean.
  • Identifies and communicates opportunities for improvement such as: bin quantities, new parts, inventory turns, etc.
  • Follows all Company Fleet Policies and Procedures.
  • Continuously improve productivity and efficiency of processes throughout the operational organization.
  • Demonstrates a commitment to safety by performing responsibilities in a safe and secure manner, and follows all safety procedures.
  • Reports unsafe acts, hazards and maintains a clean/orderly department.
  • Other duties as assigned.
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