IT Warehouse Operations Specialist (Holland)

Virtual Technologies Group•Lansing, MI

1d•$40,000 - $50,000•Onsite

About The Position

Virtual Technologies Group is seeking an organized, proactive warehouse operations professional to manage the end-to-end lifecycle of inventory at its Holland, Michigan office. The role ensures goods are received, accounted for, stored securely, and dispatched accurately while meeting the needs of B2B orders and service tickets. The position involves inventory serialization, space optimization, equipment staging and kitting, regulated-inventory controls, documentation, and coordination with vendors, transport companies, clients, and internal teams. Travel may be required to deliver and manage inventory at VTG offices in Holland and Freeland, Michigan, and Toledo, Ohio.

Requirements

Proven experience in warehouse operations, shipping and receiving, or inventory management.
Ability to travel between VTG office locations in Michigan and northwest Ohio to deliver and manage inventory.
Strong computer skills, including Microsoft Outlook, Teams, Word, and Excel, and ability to learn new IT packages quickly.
Strong attention to detail and ability to maintain audit-ready inventory records.
Strong decision-making skills and ability to troubleshoot operational bottlenecks or equipment issues.
Clear verbal and written communication skills to provide feedback and coordinate with diverse teams.
Valid driver's license, clean driving record, and ability to safely transport equipment.
Ability to stand and walk for extended periods.
Ability to lift, carry, push, and pull inventory items weighing up to 50 pounds.
Ability to bend, twist, squat, kneel, and reach to access inventory stored at various heights.
Ability to work in warehouse environments that may include temperature variations, dust, and confined storage spaces.

Nice To Haves

Experience handling serialized, high-value, or regulated inventory.
Previous experience with ConnectWise or a similar ticketing system.
Previous experience with NetSuite or a similar Warehouse Management System (WMS).
Demonstrated ability to implement new operational initiatives or gate processes.
Strong numerical skills for data reconciliation and inventory forecasting.

Responsibilities

Manage receiving, storage, and distribution in compliance with company policies.
Keep warehouse areas organized and clean, including disposing of trash and unused packing materials.
Maintain inventory accuracy through monthly checks and serialization processes.
Process B2B client orders and service tickets, preparing, labeling, and shipping products promptly.
Stage, kit, and prepare equipment for deployment, ensuring accuracy, completeness, and readiness before shipment.
Maintain chain of custody, inventory segregation, and documentation standards for E-rate-eligible and government-funded equipment.
Design and implement inventory layouts to maximize space utilization and improve workflow in warehouse and office storage areas.
Enforce health, safety, and hygiene standards and inspect equipment and machinery for operational readiness.
Serve as the primary contact for transport companies, suppliers, and clients regarding delivery status and service quality.
Use data storage systems to reconcile physical counts and monitor inventory levels.
Support internal and external audits by maintaining inventory records, shipment logs, and serial-number documentation.
Travel as needed to deliver and manage inventory at VTG office locations.