Inventory & Customer Service Specialist

United Electric Supply•Frederick, MD

1d•Onsite

About The Position

United Electric Supply Co. Inc. is a nationally recognized, 100% employee-owned company that is a large multi-regional supplier of electrical products and advanced services for the construction and industrial markets. United Electric offers a full range of electrical products and services with concentrations in industrial automation, building automation, lighting, wire/cable/conduit, distribution and control, data communications, electro-mechanical and energy solutions. With over 300 employees, United Electric is headquartered in New Castle, Delaware with locations throughout Delaware, Pennsylvania, Maryland, New Jersey, Virginia and New York. We are seeking a reliable, customer-focused team member to support our fast-paced, hands-on environment. This role combines the precision of warehouse work with the relationship-building of customer service. You’ll assist customers in person, process orders, manage inventory, and ensure materials are accurately picked, packed, and stocked. As you’ll often work independently, strong time management and self-motivation are key. The ideal candidate is detail-oriented, communicates clearly, and takes pride in creating a positive experience for both internal and external customers.

Requirements

Must be able to work Monday through Friday, 6am-3pm
Minimum High School Diploma
Organized with strong time management skills.
Self-motivated and self-starter.
Strong attention to detail needed
Adapt to changing conditions and solve issues immediately
Ability to learn our ERP system
Must be able to lift 50 lbs. several times a day, bend, and twist.

Responsibilities

Provide insightful, accurate, detailed information to our customers questions or problems.
Efficiently collect requested material from the shelves, ensuring it correctly aligns with the customer’s application and order.
Receives incoming materials, checking packing slips against actual merchandise received.
Inspects materials for obvious defects, solving related problems and notifies supervisor as necessary.
Stock shelves and ensuring materials are in their designated area.
Pulls materials from warehouse shelves to fill current orders.
Identify correct quantity and customer specifications.
Utilize RF guns for picking and packing.
Packs and ships materials in designated cartons per customer order and department procedures.
Assists with loading and unloading trucks.
Check email and trackers daily for time sensitive company information.
Posts purchase orders via RF and other related data into the computer system.
Completing two full Cycle Counts per year to maintain an accurate inventory of items and locations.
Involves maintaining a clean, organized area
Work closely with all internal departments, combining individual efforts to better serve the customer.
Performs other duties as obvious or assigned.
Will be required to operate powered industrial trucks.
Adhere to all United Electric health, safety, and environmental policies.
Act in a safe and positive manner always, ensure that those around you do not put themselves or others at risk.
Complete an accident/Incident report for any safety and/or health infractions that occur or witnessed.
Support all United Electric health, safety, and environmental policies for all employees within your branch.