Inventory Control Supervisor (NJ)

CVS Health•Lumberton, NJ
•$43,888 - $93,574

About The Position

The IQC Supervisor – AutoStore & LDC Support provides flexible leadership coverage across all three AutoStore shifts and oversees key Inventory Quality & Control processes within the Lumberton Distribution Center (LDC). The role focuses on inventory accuracy, exception resolution, process compliance, and timely completion of inventory-related activities. The supervisor is expected to adjust their schedule to operational needs, identify and resolve inventory issues, and partner across departments to ensure inventory is accurately maintained and exceptions are addressed promptly. The position has primary availability between 9 a.m. and 6 p.m. based on business needs, with flexibility to start at 6 a.m. or stay until 10 p.m. one to two days per week. Anticipated weekly hours are 40. The role requires at least two years of supervisory or group-leading experience in a distribution center, warehouse, or manufacturing environment, and at least one year of Microsoft Office experience. A GED or high school degree is required.

Requirements

  • Minimum of 2 years of prior supervisory or group-leading experience in a distribution center, warehouse, or manufacturing environment.
  • Minimum of 1 year of experience with Microsoft Office.
  • GED or high school degree required.
  • Primary availability between 9 a.m. and 6 p.m. based on business needs, with flexibility to work at 6 a.m. or until 10 p.m. one to two days per week.

Nice To Haves

  • Previous leadership, lead, or supervisory experience in a distribution, warehouse, or inventory-control environment.
  • Strong working knowledge of inventory control processes and warehouse management systems (WMS).
  • Experience researching inventory discrepancies and resolving system and physical inventory issues.
  • Strong problem-solving and analytical skills.
  • Comfort using Excel, Outlook, Power BI, and other operational reporting tools.
  • Ability to prioritize competing issues and make sound decisions in a fast-paced distribution environment.
  • Strong communication skills and ability to work effectively across departments and shifts.
  • Ability and willingness to maintain a flexible schedule supporting all three shifts as business needs require.
  • Strong attention to detail, with an emphasis on inventory accuracy and process compliance.

Responsibilities

  • Maintain a flexible schedule to provide leadership coverage and support across all three AutoStore shifts based on business and operational needs.
  • Provide day-to-day leadership and direction for IQC-related activities supporting AutoStore and LDC operations.
  • Oversee timely resolution of LDC inventory exceptions, including damages, MCRs, RFCs, TWI/recoup, donations, and other exceptions requiring research, reconciliation, or corrective action.
  • Oversee and coordinate inventory transfers within LDC, ensuring transactions are completed accurately and issues are resolved.
  • Monitor inventory discrepancies, partner with appropriate teams to identify root causes, and drive corrective actions.
  • Ensure inventory transactions and adjustments are completed accurately and consistently within WMS and other applicable systems.
  • Monitor outstanding inventory issues and follow through to resolution to prevent aging or repeat exceptions.
  • Support inventory accuracy through audits, research, reconciliation, and follow-up.
  • Partner with Operations, Receiving, AutoStore, and other support teams to resolve inventory-related issues.
  • Identify recurring inventory or process issues and escalate trends requiring additional corrective action.
  • Provide coaching, training, and process guidance to colleagues involved in IQC activities.
  • Reinforce established inventory controls, standard work, safety expectations, and operational procedures.
  • Provide clear communication and shift handoffs to maintain continuity on open inventory issues and priorities.

Benefits

  • Medical coverage
  • Dental coverage
  • Vision coverage
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program
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