Inventory Control Supervisor (NJ)

CVS Health•Lumberton, NJ

About The Position

The IQC Supervisor – AutoStore & LDC Support provides flexible leadership coverage across all three AutoStore shifts while overseeing key Inventory Quality & Control processes within the Lumberton Distribution Center (LDC). The role focuses on inventory accuracy, exception resolution, process compliance, and timely completion of inventory-related activities. The supervisor adjusts their schedule according to operational needs, identifies and resolves inventory issues, and partners across departments to ensure inventory is accurately maintained and exceptions are addressed promptly. The position has primary availability between 9 a.m. and 6 p.m. based on business needs, with flexibility to start at 6 a.m. or stay until 10 p.m. one to two days per week. It is a full-time role with 40 anticipated weekly hours. The stated pay range is $43,888 to $93,574, and the position is eligible for a CVS Health bonus, commission, or short-term incentive program. The role is eligible for a benefits package that includes medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Requirements

Minimum 2 years of prior supervisory or group-leading experience in a distribution center, warehouse, or manufacturing environment.
Minimum 1 year of experience with Microsoft Office.
Primary availability between 9 a.m. and 6 p.m. based on business needs, with flexibility to come in at 6 a.m. or stay until 10 p.m. one to two days per week.
High school diploma or GED required.

Nice To Haves

Previous leadership, lead, or supervisory experience in a distribution, warehouse, or inventory-control environment.
Strong working knowledge of inventory control processes and warehouse management systems (WMS).
Experience researching inventory discrepancies and resolving system and physical inventory issues.
Strong problem-solving and analytical skills.
Comfort using Excel, Outlook, Power BI, and other operational reporting tools.
Ability to prioritize competing issues and make sound decisions in a fast-paced distribution environment.
Strong communication skills and ability to work effectively across departments and shifts.
Ability and willingness to maintain a flexible schedule supporting all three shifts as business needs require.
Strong attention to detail, with an emphasis on inventory accuracy and process compliance.

Responsibilities

Maintain a flexible schedule to provide leadership coverage and support across all three AutoStore shifts based on business and operational needs.
Provide day-to-day leadership and direction for IQC-related activities supporting AutoStore and LDC operations.
Oversee timely resolution of LDC inventory exceptions, including damages, MCRs, RFCs, TWI/recoup, donations, and other exceptions requiring research, reconciliation, or corrective action.
Oversee and coordinate inventory transfers within LDC, ensuring transactions are completed accurately and issues are resolved.
Monitor inventory discrepancies and partner with appropriate teams to identify root causes and drive corrective actions.
Ensure inventory transactions and adjustments are completed accurately and consistently within WMS and other applicable systems.
Monitor outstanding inventory issues and follow through to resolution to prevent aging or repeat exceptions.
Support inventory accuracy through audits, research, reconciliation, and follow-up.
Partner with Operations, Receiving, AutoStore, and other support teams to resolve inventory-related issues.
Identify recurring inventory or process issues and escalate trends requiring additional corrective action.
Provide coaching, training, and process guidance to colleagues involved in IQC activities.
Reinforce established inventory controls, standard work, safety expectations, and operational procedures.
Provide clear communication and handoffs between shifts to maintain continuity on open inventory issues and priorities.