Inventory Control Supervisor - Returns

Ben E. Keith • Fort Worth, TX

3d

About The Position

The Inventory Control Supervisor provides direct leadership and oversight of the night returns operation. The role ensures accurate reconciliation of driver returns, credits, damages, shorts, and recoverable inventory, and maintains inventory integrity through appropriate disposition, tracking, and reporting of returned product. The supervisor supports warehouse productivity, inventory control compliance, food safety, and operational efficiency, and partners with Warehouse, Transportation, Purchasing, and Sales to resolve return-related inventory issues.

The position supervises and develops returns employees through coaching, training, accountability, and performance management. It monitors operational metrics, identifies process improvements, resolves inventory discrepancies and driver return exceptions, coordinates staffing and workloads, and maintains accurate records and reports. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m.

Requirements

• Minimum 1 year of supervisory experience.
• Minimum 1 year of food distribution experience.
• Strong background in warehouse operations, inventory control, and product accountability.
• Proficiency with warehouse management systems, Microsoft Excel, and operational reporting.
• Strong leadership, communication, organizational, and problem-solving skills.
• Ability to work in a fast-paced distribution environment while maintaining attention to detail and accuracy.
• Able to read product lists and packages.
• Able to stoop, kneel, crouch, and bend; stand and walk for long periods; and repetitively lift.
• Ability to handle product weighing up to 100 pounds.
• Must have normal use of shoulders, arms, wrists, hands, feet, and legs.
• Must be able to work in varying warehouse temperature zones and shifts.

Responsibilities

• Supervise and develop returns employees through coaching, training, accountability, and performance management.
• Monitor daily operational metrics and identify opportunities for process improvement.
• Ensure compliance with company policies, food safety standards, inventory procedures, and workplace safety requirements.
• Investigate and resolve inventory discrepancies, damages, and driver return exceptions.
• Provide staffing, scheduling, and workload coordination to meet operational demands.
• Maintain accurate documentation and reporting for returns and inventory activities.
• Partner with Warehouse, Transportation, Purchasing, and Sales to resolve return-related inventory issues.
• Ensure accurate reconciliation and disposition, tracking, and reporting of returned products.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed