Inventory Control Supervisor

CVS Health•Orlando, FL

3d•Onsite

About The Position

The Inventory Control Supervisor leads a team of 23 non-exempt colleagues within CVS Health's Orlando Distribution Center, overseeing all inventory control functions including returns processing (Front Store & RX), damages, Non-Productive Inventory (NPI) removal, cycle counting, slotting, and root cause analysis. This role is responsible for directing daily workflow, driving team performance to meet and exceed operational targets, and sustaining inventory accuracy and compliance standards. The Inventory Control Supervisor partners with DC leadership to ensure seamless cross-functional coordination and contributes to a culture of continuous improvement, safety, and operational excellence.

Requirements

Minimum 3 years supervising Inventory Control functions within a Distribution Center or Warehouse environment
Minimum 2 years of supervisory experience leading non-exempt teams
Minimum 1 year of proficiency with Microsoft Office Suite (Word, Excel, PowerPoint)
Verifiable High School diploma or GED

Nice To Haves

Bilingual (English/Spanish) strongly preferred
Experience with Warehouse Management Systems (WMS)
Background in Six Sigma, Lean, or continuous improvement methodologies
Bachelor's Degree in Supply Chain, Logistics, Business Administration, or related field

Responsibilities

Hire, onboard, train, schedule, and assign daily work to all direct reports
Manage team performance through timely feedback, coaching, and the formal performance review process to drive engagement, motivation, and professional development
Conduct performance appraisals, training sessions, and PUMPS utilizing operational reports, summaries, and standard procedures
Maintain a high level of performance across all Inventory Control functions: cycle counting, slotting, returns processing (FS & RX), damages disposition, NPI removal, Golden Zone compliance, and root cause analysis — in accordance with CVS Health's IC, Quality, and Compliance standards
Execute daily operational plans in compliance with all SOPs, processes, and enterprise strategies to meet daily targets and enhance operational excellence
Define task priorities and establish assignments to respond to operational needs and urgencies with sound decision-making
Manage and sustain high standards through 5S, Lean methodology, and facility cleanliness across the DC using CVS Health SOPs and protocols
Promote, reinforce, and hold all colleagues accountable for safety, security, awareness, and regulatory compliance
Coordinate processes and assignments with leadership across all DC areas to achieve a balanced workload and meet daily operational metrics
Strive to meet or exceed all Key Performance Indicators aligned to CVS Health's supply chain pillars: Safety, Quality, Delivery, Cost, Inventory, and People
Drive a culture of initiative, leadership thinking, and continuous improvement