Inventory Control & Quality Control Floor Supervisor

Floor & Decor • Baltimore, MD

21d • $24 - $33 • Onsite

About The Position

The Inventory Control & Quality Control Floor Supervisor assists the Warehouse Operations Manager in overseeing warehouse operations, with a focus on inventory control and quality control. The role troubleshoots recurring inventory issues, conducts daily inventory audits, leads daily pre-work meetings, and helps ensure inventory accuracy. The supervisor may oversee a team of three or more employees and coaches team members on quality performance and customer service. Other reasonable duties may also be assigned.

The role includes maintaining inventory and security records, assisting with physical inventories, tracking vendor labor costs, communicating inventory discrepancies to stores, overseeing dye-lot tasks, and researching and recovering missing products. The supervisor supports team development and performance, coordinates with inbound and outbound teams, manages workflow and task reporting, and helps ensure warehouse planning, safety, and service levels.

Work is performed in a warehouse environment with moving vehicles and moderate-to-noisy sound levels. The position involves medium physical work, including lifting, carrying, pushing, or pulling objects with exertion of 20–50 pounds occasionally, 10–25 pounds frequently, and up to 10 pounds constantly. Employees often handle or feel objects with their hands and fingers, and occasionally stand, walk, reach, climb or balance, stoop, kneel, crouch, or crawl. The position is subject to National Security screening.

Requirements

• Two to five years of recent work experience.
• Excellent communication skills, including the ability to read, write, and speak English fluently.
• Proficiency in Microsoft Office.
• Ability to work independently to solve issues and increase efficiency, with excellent customer service skills.
• Ability to perform basic mathematical operations, including addition, subtraction, multiplication, and division.
• Detail-oriented and highly organized.
• Ability to meet the described medium physical work requirements.

Nice To Haves

• OSHA certification and/or Class II, Class IV, or Class V forklift certification.

Responsibilities

• Assist the Warehouse Operations Manager in overseeing warehouse operations, particularly inventory control and quality control.
• Troubleshoot recurring inventory issues and conduct daily inventory audits to maintain inventory integrity and accuracy.
• Lead daily pre-work meetings to communicate information to team members.
• Maintain appropriate records and reports to support inventory control and security.
• Assist with physical inventories.
• Track SOW costs to accurately charge back labor to vendors.
• Communicate with stores by email and phone regarding inventory discrepancies.
• Organize and prioritize tasks and manage multiple tasks.
• Oversee and strategize dye-lot tasks for customer shade requests.
• Develop and train Inventory Control Coordinators.
• Oversee and implement processes to research and recover missing product.
• Calculate dollar amounts lost or gained by the distribution center due to errors.
• Ensure proper stock rotation and availability of warehouse supplies, including RF units, batteries, and equipment.
• Supervise a team of three or more employees and manage workflow to maintain service levels.
• Document attendance and participate in team-member reviews; coach, train, and mentor distribution center team members on productivity, quality, and safety.
• Create and update warehouse reports through data entry and use reports to manage team performance.
• Coordinate with Inbound and Outbound Coordinators on planning and execution.
• Handle and resolve conflict, process team-member requests, proactively engage team members, support training, and lead team-building activities.
• Evaluate warehouse associates on picking and put-away procedures and monitor their progress.
• Update and communicate the status of daily tasks, reports, team-member assessments, issues, equipment, process adjustments, and held-product needs to the supply chain team.
• Operate equipment safely and efficiently in accordance with prescribed work methods.
• Comply with OSHA and MSDS standards.
• Ensure warehouse flow and planning.
• Maintain facility equipment and materials and keep the work area clean, neat, and orderly.

Benefits

• Bonus opportunities and career advancement opportunities at every level.
• 401(k) with company match.
• Employee Stock Purchase Plan.
• Referral Bonus Program.
• Medical, dental, vision, life, and other insurance plans, subject to eligibility criteria.
• Paid vacation and sick time for eligible associates.
• Paid holidays plus a personal holiday.
• Paid Volunteer Time Off starting on Day 1.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed