Inventory Control Manager – Reverse Logistics

SharkNinja•Montreal, QC

50d

About The Position

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people’s lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 4,100 associates, the company’s products are sold at key retailers, online and offline, and through distributors around the world. We are seeking a strong and disciplined Inventory Control Manager to take full ownership of reverse logistics (returns) inventory control across North America. This role is responsible for stabilizing, standardizing, and governing inventory processes across multiple 3PL returns facilities that require improved structure, visibility, and control. The Manager will lead efforts to ensure inventory accuracy, enforce compliance with internal controls (including SOX), and drive accountability across third-party partners and internal stakeholders. This is a high-impact role focused on building sustainable processes—not just managing day-to-day activity.

Requirements

Bachelor’s degree in Supply Chain, Finance, Accounting, or related field (preferred)
5–8+ years experience in inventory control, reverse logistics, or 3PL environments
Proven experience managing ERP (Oracle preferred) and WMS reconciliation processes
Experience operating in SOX-controlled environments
Strong leadership and stakeholder management skills
Advanced Excel skills; experience with Power BI or similar tools preferred

Nice To Haves

French and English Communication

Responsibilities

Own end-to-end inventory control across all returns and reverse logistics facilities
Establish structure, standards, and governance in environments with inconsistent or underdeveloped processes
Ensure all returned inventory is: Accurately received and recorded Properly classified (sellable, damaged, rework, scrap) Assigned to correct inventory status and location
Eliminate: Aged or unprocessed returns Misclassified or stranded inventory Gaps in visibility and reporting
Drive root cause analysis and corrective actions across 3PL partners and internal teams
Oversee reconciliation between Oracle ERP and 3PL WMS systems
Ensure discrepancies across all transaction types are: Identified Investigated Resolved in a timely and controlled manner
Implement and scale exception-based reconciliation processes
Ensure integrity of inventory balances supporting financial reporting
Lead inventory control governance across all returns-related 3PL partners
Define and enforce expectations for: Transaction accuracy and timeliness Inventory handling and segregation Compliance with inventory status and control requirements
Escalate and resolve systemic issues impacting inventory accuracy
Partner with Operations without assuming operational ownership
Own execution and continuous improvement of inventory-related SOX controls
Ensure all activities are audit-ready with complete documentation and traceability
Review and approve inventory adjustments in line with control thresholds
Identify control gaps and implement corrective actions
Establish reporting frameworks to provide visibility into: Returns inventory by status and location Aging, excess, and obsolete inventory Inventory discrepancies and trends
Deliver actionable insights to Finance, Supply Planning, and Operations
Drive automation of reporting and reconciliation processes
Develop and implement standard operating procedures (SOP) across all returns facilities
Standardize inventory control practices across 3PL network
Lead initiatives to improve accuracy, efficiency, and scalability
Support system implementations, integrations, and UAT testing
Provide guidance and oversight to Inventory Control Specialists / Analysts
Set clear expectations, priorities, and performance standards
Foster a culture of accountability, accuracy, and continuous improvement
Support hiring, onboarding, and development of team members as needed