Inventory Control Manager I

DHL Supply Chain•Lockbourne, OH

About The Position

The Inventory Control Manager I provides senior leadership, direction, and strategy for the Inventory Control team to support the commercial and operational deliverables in the client service agreement. The role develops customer relationships and operational partnerships, fosters continuous improvement and operational excellence, and sets strategic direction for supply chain and solution initiatives involving inventory control and planning. It develops proactive approaches to anticipate and mitigate inventory-control risks, applies data-analysis methods, and ensures the inventory-control KPIs in the commercial agreement are met. The role ensures customer inventory accuracy and shrink requirements are monitored and reported to site leadership, and maximizes site inventory processes and systems to maintain care, custody, and control of customer inventory; accuracy against floor and customer-book records; and appropriate use of information technology. It also provides documentation to customers and financial or regulatory auditors for compliance purposes. The manager is responsible for maintaining a safe, secure, clean, and fair work environment; managing hourly and exempt associates; conducting performance reviews and developing individual development and succession plans; communicating and enforcing company policies; and taking an active role in managing turnover.

Requirements

Bachelor's degree or equivalent.
At least 4 years of inventory control experience.
At least 3 years of logistics industry experience.
At least 3 years of management experience; unit-pick environment experience and experience in a large company are preferred.
At least 1 year of client relationship, staff management, and objective-setting experience.
Staff management and objective-setting experience.
Experience with metric development and reporting across cross-functional leadership.
Knowledge of systems such as JDA, Manhattan WMS, DMPLUS, or SAP.
Knowledge of Microsoft Office applications.
Excellent written and verbal communication skills, with attention to the audience.

Responsibilities

Provide leadership, direction, and strategy for the Inventory Control team to deliver commercial and operational commitments in the client service agreement.
Develop customer relationships and operational partnerships that support continuous improvement and operational excellence.
Set strategic direction for supply chain and solution initiatives related to inventory control and inventory planning.
Develop proactive strategies to anticipate and mitigate inventory-control issues and risks involving client assets.
Analyze data and determine methods to apply to inventory control and management of client assets.
Ensure inventory-control KPIs in the commercial agreement are met.
Monitor and report customer inventory accuracy and shrink requirements or service-level agreements to site leadership in a timely manner.
Maximize site inventory processes and systems to maintain customer inventory custody and control, accuracy, and proper use of information technology.
Provide compliance documentation to customers and their financial statement or regulatory auditors.
Ensure a safe, secure, clean, and fair work environment for associates.
Manage site hourly and exempt associates.
Conduct associate performance reviews and maintain individual development and succession plans.
Communicate, administer, and enforce company policies at appropriate levels.
Take an active leadership role in managing turnover to the appropriate level.