Inventory Control Manager I

DHL Supply Chain•Olive Branch, MS

About The Position

The Inventory Control Manager I provides senior leadership, direction, and strategy for the Inventory Control team to support commercial and operational deliverables under the client service agreement. The role develops customer relationships and operational partnerships that advance continuous improvement and operational excellence in inventory control management. The manager sets strategic direction for supply chain and solution initiatives related to Inventory Control and Inventory Planning; develops proactive approaches to anticipate and mitigate risks; and ensures that inventory-control KPIs in the commercial agreement are met. The role supports accurate inventory, strong service levels, sound accounting for client assets, and compliance with customer and regulatory audit requirements. It also manages site associates and helps maintain a safe, secure, clean, and fair work environment.

Requirements

Bachelor’s degree or equivalent.
At least 4 years of Inventory Control experience.
At least 3 years of logistics industry experience.
At least 3 years of management experience; unit-pick environment and large-company experience are preferred.
At least 1 year of client relationship, staff management, and objective-setting experience.
Staff management and objective-setting experience.
Experience with metric development and reporting across cross-functional leadership.
Knowledge of systems such as JDA, Manhattan WMS, DMPLUS, or SAP.
Knowledge of Microsoft Office applications.
Excellent written and verbal communication skills, with attention to the audience.

Responsibilities

Provide senior leadership, direction, and strategy for the Inventory Control team.
Develop and progress customer relationships and operational partnerships to support continuous improvement and operational excellence.
Set strategic direction for supply chain and solution initiatives related to Inventory Control and Inventory Planning.
Develop proactive strategies to anticipate and mitigate inventory-control and client-asset management issues and risks.
Develop methods for analyzing data and determine which methods to apply to inventory control and asset management.
Ensure adherence to Inventory Control KPIs in the commercial agreement.
Monitor and timely report customer inventory accuracy, shrink requirements, and service-level agreements to site leadership.
Maximize site inventory-process and system performance, including care, custody, and control of customer inventory; inventory accuracy; and proper use of information technology.
Provide required documentation to customers and customer financial-statement or regulatory auditors for compliance requirements.
Ensure a safe, secure, clean, and fair work environment for associates.
Manage site hourly and exempt associates.
Conduct associate performance reviews, individual development plans, and succession plans.
Communicate, administer, and enforce company policies at appropriate levels.
Take an active leadership role in managing turnover to the appropriate level.