Inventory Control Clerk - A

Abbott Laboratories•North Chicago, IL

3d•Onsite

About The Position

The Inventory Control Clerk will be responsible for auditing inventory on Manhattan/SAP/ADMS to ensure system balance, investigating inventory discrepancies during daily order processing, and processing rejected, expired, and short-dated products. This role supports Quality and Manufacturing with material destruction, rework, or quarantine, and resolves orders on hold due to inventory status. The clerk will also cancel orders as requested, monitor system error logs on Manhattan, ADMS, and SAP, and resolve identified problems or notify appropriate personnel. Additionally, the position involves compiling, analyzing, and reporting key indicators for Distribution operations and assisting in employee training activities. The ability to function at multiple sites is required.

Requirements

Takes inbound or places outbound calls to provide information to customers.
Utilizes a database to retrieve customer or company information.
Must be able to learn and follow detailed instructions, use a variety of resources, and possess good organizational skills to provide accurate information.
Must demonstrate patience, tact, empathy and problem-solving skills with consistently good voice quality.
Can organize and handle calls with speed and accuracy.
Can work with complex computer applications and resource materials.
Can use multiple operating environments (Windows, DOS, Mainframe).
Must have proven skills in the following PC software products Lotus Notes, Excel, MS.
Good written and oral communication skills.
Good interpersonal skills as well as the ability to analyze and problem solve to resolve floor issues in a timely manner.
Must be able to handle multiple tasks and work under pressure.
Good working knowledge of quality systems and metrics.
Must be able to read and understand English, perform math calculations, interpret data from tracking and trending metrics analysis.
Knowledge of warehousing/shipping transportation/logistics/planning needed to understand workflows, critical needs and to provide adequate direction to floor personnel.
Ability to work in cold storage/freezer at -20 ̊ C or colder.
The ability to work overtime as necessary is required.

Responsibilities

Audit inventory on Manhattan/SAP/ADMS to keep systems in balance.
Investigate inventory discrepancies during daily order processing.
Process rejected, expired and short dated products.
Support Quality and Manufacturing with material being destroyed, reworked or quarantined.
Resolve orders on hold for inventory status.
Cancel orders as requested.
Monitor system errors logs on Manhattan, ADMS, and SAP.
Resolve problems identified and/or notify appropriate personnel as needed.
Compile, analyze and report various key indicators for Distribution operations.
Assist in training activities of employees.
Function at multiple sites.
Manage customer order queue from affiliates and direct customers, release deliveries to meet shipping expectations.
Support Distribution and Receiving during peak demand.