Inventory Control Clerk

RWC Group - Portland•Portland, OR

About The Position

RWC Group is seeking a detail-oriented and organized Inventory Control Clerk for its Parts Department. The role supports accurate parts inventory and inventory integrity across the dealership by pulling and verifying returns, processing vendor returns and customer credits, conducting cycle counts, resolving discrepancies, and maintaining organized parts and returns areas. The clerk works with parts managers, purchasing, warehouse teams, vendors, and customers to keep inventory systems reliable and parts operations running smoothly.

Requirements

High school diploma or GED.
1–2 years of inventory, warehouse, or parts experience.
Proficiency with inventory management systems and basic computer skills.
Strong attention to detail and accuracy with part numbers and quantities.
Excellent organizational and time management skills.
Ability to regularly lift and carry parts and materials.
Strong communication and teamwork abilities.

Nice To Haves

Experience with automotive or commercial truck parts operations.
Knowledge of DMS (Dealership Management System) or similar inventory software.
Previous experience with vendor returns and RMA processing.

Responsibilities

Pull and verify return parts from stock, checking part numbers and quantities.
Process vendor returns in the DMS and maintain documentation, including RMAs, tracking numbers, claim numbers, and bills of lading.
Coordinate with purchasing to meet return deadlines and ensure timely processing.
Verify returned parts against customer invoices for eligibility and issue customer credits promptly.
Perform scheduled cycle counts of 13 bins per day.
Investigate and resolve inventory discrepancies and make necessary DMS adjustments.
Maintain organized return and parts areas.
Communicate with vendors, purchasing, and warehouse teams about returns and authorizations.
Provide reports on inventory trends, obsolete parts, and recommended adjustments.