Inventory and Logistics Assistant

BDO USA, P.C. • Grand Rapids, MI

2d

About The Position

The Inventory and Logistics Assistant is responsible for the accurate configuration and timely fulfillment of PC hardware requests. This role will be involved with all aspects of the PC lease replacement process, including physical setup, operating system imaging and configuration, validation of settings and software installations, careful packaging for shipment and inventory and task documentation. The role will also assist the Asset Management team with various other tasks required in the daily operation of the department.

Requirements

• High School Diploma or GED, required
• Strong verbal and written communication skills
• Excellent interpersonal and customer relationship skills
• Ability to work in a deadline-driven environment while handling multiple complex projects/tasks simultaneously with a focus on details
• Capable of successfully multi-tasking while working independently or within a group environment
• Ability to rely on experience and judgment to plan and accomplish goals
• Capable of working well under pressure while dealing with unexpected problems in a professional manner
• Ability to communicate and interact with all levels of employees and management
• Ability to interact and build relationships and consensus among people
• Ability to research and resolve problems, acquire, and maintain knowledge of relevant software solutions and support firm policies and procedure

Nice To Haves

• Technical support or customer service industry experience, preferred
• Experience providing asset and/or logistical management, preferred
• Experience with Microsoft Windows 10 operating system and/or Microsoft Office 365/Office 2013/Office 2016 product suites, preferred

Responsibilities

• Connects PCs to network and power on the provisioning benches
• Configures BIOS settings
• Initiates PC imaging using external media
• Selects options and settings as required for each PC
• Monitors completion status
• Validates software installations and settings to finalize each PC
• Carefully packages and ships each PC to assigned user, according to request documentation
• Updates Inventory system, accurately recording the details and completion of the task
• Fulfills daily hardware requests for various PC peripherals and equipment
• Cleans work area, break down cardboard packaging material for disposal
• Organizes PC provisioning benches at end of each shift
• Other duties as required

Benefits

• ESOP company, offering participants a stake in the firm’s success through beneficial ownership and a unique opportunity to enhance their financial well-being.
• Comprehensive compensation and Total Rewards benefits offerings.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED