About The Position
The Inventory and Logistics Assistant is responsible for accurately configuring and promptly fulfilling PC hardware requests. The role supports all stages of the PC lease replacement process, including physical setup, operating system imaging and configuration, validation of settings and software installations, careful packaging and shipment, and inventory and task documentation. The assistant also supports the Asset Management team with other tasks involved in the department’s daily operations.
Requirements
- High school diploma or GED.
- Strong verbal and written communication skills.
- Excellent interpersonal and customer relationship skills.
- Ability to work in a deadline-driven environment while managing multiple complex projects or tasks with attention to detail.
- Ability to multitask successfully while working independently or in a group environment.
- Ability to use experience and judgment to plan and accomplish goals.
- Ability to work well under pressure and handle unexpected problems professionally.
- Ability to communicate and interact with employees and management at all levels.
- Ability to interact, build relationships, and reach consensus with others.
- Ability to research and resolve problems, acquire and maintain knowledge of relevant software solutions, and support firm policies and procedures.
Nice To Haves
- Experience in technical support or the customer service industry.
- Experience providing asset and/or logistical management.
- Experience with the Microsoft Windows 10 operating system and/or Microsoft Office 365, Office 2013, or Office 2016 product suites.
Responsibilities
- Connect PCs to network and power them on at provisioning benches.
- Configure BIOS settings.
- Initiate PC imaging using external media.
- Select required options and settings for each PC.
- Monitor imaging completion status.
- Validate software installations and settings to finalize each PC.
- Carefully package and ship each PC to its assigned user according to request documentation.
- Update the inventory system with accurate task details and completion status.
- Fulfill daily hardware requests for PC peripherals and equipment.
- Clean the work area and break down cardboard packaging for disposal.
- Organize PC provisioning benches at the end of each shift.
- Perform other duties as required.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
