Intimate Partner Violence and Sexual Assault Services On-Call Crisis Line
About The Position
Hilltop's mission is to create connection to build a community where everyone belongs. We value Relationship, Integrity, Courage, Inclusivity, Growth, and Fun. At Hilltop Community Resources, we are more than a multi-faceted non-profit organization that serves our community. We’re a large and vibrant collection of creative and driven individuals that each play a unique and important part in what we do every day. Headquartered in beautiful Western Colorado, Hilltop is invested in the betterment of where we live, work and play. For 75 years, Hilltop has provided resources and support for a wide range of people of all ages, stages and walks of life. Our approach is rooted in our values that we weave into everything we do. We care about people and prioritize a healthy and happy workplace culture. Working at Hilltop is a fantastic opportunity with lots of chances for growth, connection and team building. Hilltop values the employee experience and promotes a culture of purpose and belonging for every employee. We believe work can be fulfilling and fun. This role is no exception. An overview of this position entails…This position is responsible for providing crisis intervention and referral services to persons in crisis due to domestic violence when they call the domestic violence hotline or walk into a program office. This includes responding in-person to the office or partner agencies and bringing residents into the safe house.
Requirements
- High School Diploma or equivalent and two years of work experience; or equivalent combination of education and experience.
- Valid Colorado Driver’s License
Responsibilities
- Provide contact for crisis intervention callers and walk-ins, as needed.
- Provide direct service to clients by answering the crisis line, meeting with walk-in and safe house clients, and conducting initial client interviews. Interviews may include performing intake and assessment, developing safety plans, offering ongoing case management, and assigning and scheduling appointments with Case Managers.
- Make appropriate referrals as necessary.
- Maintain documentation with accurate, directive case notes and all other forms required by the Program model.
- Maintain and compile statistics and reports in a timely manner.
- Issue 911 phones for clients who are in danger. Maintain phones for ready use.
- Assume staff back-up duties as needed on an on-call basis.
- Data entry as appropriate.
- Running errands as needed.
Benefits
- Competitive Pay and Benefits
- The starting wage range for this role is $23.35 to $24.51 per hour.
- Part-time and full-time schedules that can fit your needs.
- Professional and personal development opportunities for all employees
- A supportive and inclusive work environment
- Meaningful work that makes a positive impact in the community and lives of others
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
