Interstate Compact Specialist

State of Indiana•Indianapolis, IN

1d•Hybrid

About The Position

This position serves as Interstate Compact Specialist within the Indiana Office of Court Services, in the division of Justice Services. This position processes documentation, communications, and the interstate process for adult and juvenile supervised individuals who request a transfer to reside in another state.

Requirements

Knowledge of Indiana Court System and Interstate Compact process, rules, and procedures with an emphasis on the probation process, stakeholders, and their roles.
Knowledge, or ability and willingness to learn ICOTS and UNITY.
Demonstrate professionalism when dealing with the needs, problems, and/or concerns of staff, outside agencies, and/or the public.
Exercise discretion in handling confidential information and materials.
Communicate information accurately, clearly, and confidently in both verbal and written correspondence.
Build rapport with internal staff as well as external community staff to ensure smooth operation.
Manage time and multiple assignments with conflicting priorities and changing timelines to meet deadlines.
Objectively evaluate relevant information and develop recommendations to solve problems and think critically.
Research, coordinate, and track work to ensure all projects are completed correctly in a timely manner.
Ability to interpret and balance Indiana state laws, policies, and procedures with federal Interstate Compact requirements to ensure compliance will all applicable standards.
Ability to identify and distinguish conflicts, ambiguities, and areas of overlap between Indiana requirements and Interstate Compact standards and determine the appropriate requirements for compliant case processing.
Prepare and maintain complex and confidential records in an automated system to work on numerous cases simultaneously.
Act as a liaison when interacting with management, staff, internal and external stakeholders to provide program specific information, answer questions, and address issues/problems raised.
Successfully diffuse elevated conversations and manage conflict resolution.
Learn and adapt to new technologies within the Microsoft Suite as well as Supreme Court systems.

Responsibilities

Process interstate compact correspondence; travel permits, transfer requests/responses, violation reports/responses, closure notices/responses, progress reports, and reporting instructions requests/replies.
Maintain updated electronic and written records using the Adult and Juvenile Tracking Systems.
Serve as a liaison providing assistance to Indiana county level community supervision staff and Compact staff representing other states.
Monitor time sensitive deadlines, run audit reports, and ensure compliance.
Proofread documents for accuracy, completeness, and eligibility.
Prepare local counties for National Commission audits; advise counties of overdue documentation.
Prepare and conduct Interstate Compact training for Indiana community supervision staff.
Serve as a mediator between Indiana and commission states, to resolve issues concerning a specific case and/or interpretation of rules.
Serve as a subject matter expert for state compact agencies and local community supervision staff.
Cross train on the coordination of the return of Juvenile Runaways and Absconders.
Attend web-based training for adult and juvenile compacts and state council meetings.
Assist Parole Interstate Compact staff, as needed.
Additional duties as assigned.

Benefits

Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness program (offers a premium discount for the medical plan and gift cards)
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457B account (similar to 401k plan) with employer match
Two (2) fully funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to: 150 hours of new parent leave; Up to 15 hours of paid community service leave; Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Group life insurance
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Hybrid Option for eligible employees/positions